COURSES > CUSTOMER SERVICE & PUBLIC FACING SKILLS
Reducing Damp and Mould in Social Housing
Understand and comply with the latest legislation and regulatory advice
This course is available for teams and organisations.
We’ll tailor it to your goals and deliver it online, at your offices, or wherever works best.
Overview
Awaab's Law has introduced significant changes in the way social housing landlords are required to handle cases of damp and mould.
From much stricter deadlines and tighter timescales tackling damp and mould has never been more important for social housing organisations.
Join our Reducing Damp and Mould in Social Housing training course to better understand and comply with the latest legislation and regulatory advice on reducing cases of damp and mould. Gain more effective techniques and tools to improve the quality of your tenants’ homes. Learn how to be quicker at identifying and responding to cases of damp and mould faster
Leave the day with an action plan to reduce damp and mould within your tenants’ homes.
Learning Outcomes
Understand and fully comply with Awaab’s Law
Learn how to respond to stricter timescales and deadlines
Gain techniques to improve how your organisation identifies and reduces damp and mould
Take back a reducing damp and mould action plan to your organisation
All ModernGov courses are Continuing Professional Development (CPD) certified,
with signed certificates available upon request for event.
Enquire About In-House Training
To speak to someone about a bespoke training programme, please contact us:
0800 542 9414
InHouse@moderngov.com
Example Agenda
09:30 - 09:45 Registration
09:45 - 10:00 Trainer’s Welcome and Clarification of Learning Outcomes
10:00 - 10:45 Tackling Damp and Mould: Complying with the Legislation
Deep dive into Awaab’s law and the impact it has on your organisation
Learn how to adapt to the stricter deadlines and timescales
10:45 - 11:00 Morning Break
11:00 - 12:00 Identifying and Quickly Responding to Cases of Damp and Mould
Gain more effective techniques at identifying damp and mould
Respond more rapidly to urgent cases of damp and mould
Streamline processes to improve response rates
Improve policies to enhance the timescales for response
12:00 - 13:00 Ensuring Better Governance
Develop more effective reporting and recording complaints procedures
Work to specific response times and with clear key performance indicators
Learn how to improve your reporting to governing bodies
13:00 - 14:00 Lunch
14:00 - 14:45 Improving Your Data and Stock
Improve how you collect and manage your data
Learn how to carry out stock condition surveys
Display data to governing bodies
14:45 - 15:00 Afternoon Break
15:00 - 16:00 Workshop: Develop a Reducing Damp and Mould Action Plan
In this session, you will review the day’s learning and work in groups to develop an action plan to help you meet legislative requirements for reducing damp and mould for your tenants.
Develop techniques and tools to reduce mould
Review and improve your current processes
Learn how to train staff to be better at identifying and reducing damp and mould
Take back a reducing damp and mould action plan to your organisation
16:00 - 16:15 Feedback, Evaluation & Close - Question and Answer
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