Bespoke Training

We design and deliver custom training programmes built around your organisation’s priorities, challenges and workforce needs - developed from the ground up to support meaningful, sustainable improvement.

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From Ideas to Impact: Our Simple 5-Step Process

We make creating a bespoke course simple and stress-free, so you get exactly what your team needs, without compromise.

Step 1: We start with a consultation to explore your needs and challenges.

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Step 2: Our expert trainers create a completely new course outline.

Step 3: We co-develop interactive materials, exercises and examples.

Step 4: Training delivered in-person or virtually, at a time that suits your team.

Step 5: Post-session evaluation and feedback to measure success.

Why Teams Choose Bespoke

“Great course, ModernGov made it bespoke to ensure we maximised output/outcome. Communication was excellent and the team really enjoyed the course.”
— Financial Conduct Authority
“The training had everything we had requested in meetings leading up to the sessions, the trainer was very good and made the sessions interactive and fun as well as educational. ”
— Chorley Council

Training that solves real problems

We design training around your organisation’s current challenges - not generic theory - so learning translates into immediate, practical impact.

Learning people recognise and remember

Participants work through real public-sector case studies and scenarios they recognise, making learning relevant, engaging and memorable.

Delivered by practitioners, not just trainers

Our trainers are experienced public-sector professionals who understand the realities of governance, scrutiny and accountability.

Designed to fit your organisation

Delivery is shaped around your organisation - in-person, virtual or hybrid - to maximise participation and impact.

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What Happens After You Enquire?

  1. We’ll contact you within one working day to discuss your goals and training needs.

  2. We hold a quick consultation to understand your specific requirements.

  3. We create a tailored course proposal with clear details and pricing based on your needs.

Success Stories: Mini Case Studies

Civil Aviation Authority 

  • The Civil Aviation Authority (CAA) identified a need to strengthen staff confidence and capability in writing clear, consistent and fit-for-purpose internal policies and procedures. Teams needed guidance on structuring documents that align with organisational standards and regulatory requirements, while remaining accessible and practical for everyday use. 

  • ModernGov delivered a tailored in-house course on Writing Policies and Procedures, designed to improve the clarity, consistency and usability of internal documents. The session included practical exercises, examples from regulatory environments, and a focus on writing for different audiences across the organisation. 

    • Improved ability to write clear, structured and compliant policies and procedures

    • Greater confidence in drafting documents for both internal and external audiences

    • Strong feedback on the course's practical relevance and the trainer’s regulatory expertise

Scottish Legal Aid Board 

  • The Scottish Legal Aid Board (SLAB) sought to enhance their team’s ability to translate policy into practice. Staff needed support to strengthen implementation planning, improve internal alignment, and ensure new or revised policies could be delivered effectively across departments. 

  • ModernGov delivered a tailored in-house session on Policy Implementation, focusing on the full policy cycle, from development to execution. The training combined strategic planning tools with practical frameworks to support consistent, measurable policy outcomes. 

    • Improved understanding of how to turn policy objectives into actionable plans 

    • Greater clarity on roles, responsibilities and interdependencies across teams 

    • Increased confidence in managing the practical challenges of implementation 

Warwickshire College Group 

  • Warwickshire College Group sought to strengthen their internal procurement knowledge and ensure compliance with the evolving public procurement landscape. Staff involved in contract management and purchasing needed a clearer understanding of legal obligations, supplier engagement protocols, and the implications of the Procurement Act 2023. 

  • ModernGov delivered a customised in-house session on Understanding Procurement Law and Procedures. The training focused on demystifying the new legislative requirements, clarifying procurement thresholds and routes, and building confidence in conducting compliant and transparent procurement activities within an education context. 

    • Increased awareness of the Procurement Act 2023 and its practical impact on procurement activities 

    • Greater confidence in applying compliant procedures when selecting and managing suppliers

    • Strong feedback on the trainer’s expertise and ability to make complex legal concepts accessible

States of Jersey

  • Staff at the States of Jersey sought to improve the clarity and impact of their data presentations, ensuring visualisations were both high-quality and audience-appropriate.

  • We delivered a bespoke Effective Data Visualisation session focused on selecting the right charts, simplifying complexity, and tailoring data storytelling to different audiences - balancing creativity with clarity.

    • Greater awareness of a wider range of visualisation types and their appropriate use

    • Improved ability to create clear, effective, and audience-focused data visuals

    • Practical inspiration and reference examples now embedded in everyday reporting and decision-making

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Westminster City Council

  • Teams in Strategy, Performance, Analysis and Business Support needed to improve their ability to read complex documents quickly, draw out key facts, and craft concise and consistent briefings in a fast-paced environment. 

  • ModernGov delivered a full‑day Effective Briefings & Submissions in-house course, tailored specifically to the demands of working in a local government setting. Training covered techniques for summarising information, structuring briefing documents and clear writing.

    • Team members reported increased confidence in turning large volumes of information into sharp, readable briefings

    • Greater consistency and clarity across documents shared with leadership and stakeholders

    • Positive feedback on the relevance, interactive approach, and applicability of the course content

Chorley Council

  • Chorley Council identified a need to strengthen staff capability in employability support. Teams required practical skills and confidence to engage more effectively with residents, partners, and the local VCFSE sector, ensuring they could offer meaningful employment guidance rather than relying solely on referrals to external services.

  • ModernGov worked in partnership with the Chorley Council to design and deliver a bespoke train-the-trainer programme. The session was tailored through pre-session consultation and delivered to both internal teams and local VCFSE partners. The interactive training combined practical employability tools with engaging, accessible learning methods to ensure relevance, participation and real-world application.

    • Increased staff confidence to support residents with employment-related advice and guidance

    • Enhanced employability skills that could be applied directly in meetings, events, and community settings

    • Stronger collaboration and shared understanding across internal teams and the local VCFSE sector

    • Improved capacity to support local residents’ employment opportunities without immediate referral to specialist services


Client Feedback on Our Bespoke Service

  • "I worked alongside Moderngov to create a bespoke train the trainer session offered to both our internal teams as well as the local VCFSE sector. The training had everything we had requested in meetings leading up to the sessions, the trainer was very good and made the sessions interactive and fun as well as educational. I think my teams all learnt something valuable they can take into their work to help improve local residents employment opportunities."

    Chorley Council

  • "I was very impressed at how well Sue was able to 'read the room' and tailor the training to our individual needs. I really enjoyed that the course wasn't just PowerPoint and was more of a meaningful conversation and practical application. I also found it really helpful to discuss more about the science and the why rather than just tell us what we should do. I learned tips for writing reports, emails and general life skills which I have already shared with my adolescent children! Thank you"

    Bespoke Report Writing: Quality Assurance Manager, Birmingham Community Healthcare Foundation Trust

  • "The bespoke writing course was the most engaging and useful training I have ever attended throughout all my different careers. The presentation and knowledge base of the trainer is absolutely superb, and her delivery is incredibly engaging and effective. I would urge anyone to take part in this training, no matter their writing requirements, as I can guarantee you will gain something from attending."

    Department For Environment, Food and Rural Affairs

  • "This course was really interesting and tailored to suit our needs and existing level of understanding. It had a great balance of group interaction, individual reflection, and tuition by the trainer."

    Bespoke Briefings & Submissions: Senior Engagement Officer, Serious Fraud Office

  • "The responses to complaints course was a really engaging session, the trainer was incredibly knowledgeable and had made sure to understand the sector that we operate in beforehand so that all examples could be tailored to us. It was a brilliant session and I would highly recommend to any colleagues or organisations."

    Bespoke Responses to Complaints: Early Years & Wraparound Implementation Lead, Surrey County Council

  • "Our trainer provided a very useful and informative day, that was tailored to our Forestry Commission work. She was a great speaker and used plenty of appropriate visual aids and activities. As an attendee with chronic fatigue and who struggles to concentrate, I expected that I might struggle to remain focussed and engaged for a whole day. However Susan was excellent at changing pace, content and activity which helped me a great deal and improved my learning experience. Really good."

    Bespoke Writing Session: Woodland Creation Officer (SW Region) at Forestry Commission

  • "The course was dynamic and informative with a good balance of content and hands on practice. It presented relevant information which Alan also worked to tailor to the needs of the people in the room as we went."

    Bespoke Storytelling with Data: Early Years Commissioning Support Officer at Surrey County Council

  • “An excellent trainer. Her knowledge of the subject is extremely comprehensive and her delivery style is highly engaging. She has the ability to connect with participants and the content was tailored perfectly to have the greatest impact. There was a perfect balance of sharing information and providing opportunities for active participation. I found the session enjoyable and transformative. Thank you.”

    Bespoke Responses to Complaints: Wraparound Coordinator, Surrey County Council

  • "A very interesting and inciteful course, tailored specifically to our sector which made it more relevant and impactful."

    Bespoke Storytelling with Data: Senior Early Years Commissioning Officer at Surrey County Council


Frequently Asked Questions

Still have questions about our bespoke training? Take a look at the FAQ or reach out anytime by filling out our enquiry form below.

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  • Unlike our tailored courses (which adapt an existing agenda), bespoke training starts with a blank page. We work with you to:

    • Understand your organisation’s objectives, culture and skill gaps.

    • Co-design new content that fits your outcomes.

    • Develop activities, case studies and examples based on your real-world challenges.

    • Deliver a course that feels like it was written inside your organisation.

  • ❇️ A programme built around your organisation’s policies, values or strategy.
    ❇️ To address specific skill gaps not covered by existing courses.
    ❇️ To bring multiple departments or agencies together under one learning goal.
    ❇️ To develop new capabilities in emerging areas.

  • As much or as little as you’d like. Some clients prefer a collaborative co-creation process, while others share their goals and leave the design to us. Either way, the course is built around your needs.

  • Group size depends on the type of session and outcomes you want to achieve. We’ll advise on the best approach during your initial conversation.

  • Because every bespoke course is created from scratch, pricing varies depending on your organisation’s needs, objectives, and scope. We provide a tailored quote following an initial conversation to ensure you receive the best value for your investment. Enquire now to get a quote.

Ready to transform your team’s capabilities?

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