Bespoke Training

What Makes It Different?

Unlike our tailored courses (which adapt an existing agenda), bespoke training starts with a blank page. We work with you to:

☑️ Understand your organisation’s objectives, culture and skill gaps.

☑️ Co-design new content that fits your outcomes.

☑️ Develop activities, case studies and examples based on your real-world challenges.

☑️ Deliver a course that feels like it was written inside your organisation.

1️⃣ Discovery – We start with a consultation to explore your needs and challenges.

2️⃣ Design – Our expert trainers create a completely new course outline.

3️⃣ Development – We co-develop interactive materials, exercises and examples.

4️⃣ Delivery – Training delivered in-person or virtually, at a time that suits your team.

5️⃣ Review & Impact – Post-session evaluation and feedback to measure success.

We contact you within one working day to discuss your goals and training needs.
We hold a quick consultation to understand your specific requirements.
We create a tailored course proposal with clear details and pricing based on your needs.

❇️ A programme built around your organisation’s policies, values or strategy.

❇️ To address specific skill gaps not covered by existing courses.

❇️ To bring multiple departments or agencies together under one learning goal.

❇️ To develop new capabilities in emerging areas.

Challenge: The Civil Aviation Authority (CAA) identified a need to strengthen staff confidence and capability in writing clear, consistent and fit-for-purpose internal policies and procedures. Teams needed guidance on structuring documents that align with organisational standards and regulatory requirements, while remaining accessible and practical for everyday use.
Approach: ModernGov delivered a tailored in-house course on Writing Policies and Procedures, designed to improve the clarity, consistency and usability of internal documents. The session included practical exercises, examples from regulatory environments, and a focus on writing for different audiences across the organisation.
Results:
- Improved ability to write clear, structured and compliant policies and procedures
- Greater confidence in drafting documents for both internal and external audiences
- Strong feedback on the course's practical relevance and the trainer’s regulatory expertise

Challenge: Ipswich and East Suffolk CCG needed a tailored training session to support staff in understanding the principles and practices of Trusted Assessment and lawful information sharing, particularly in relation to data protection legislation and consent models.
Approach: ModernGov delivered a bespoke in-house course focused on building a shared knowledge base around information governance, Trusted Assessment, and data sharing best practice. The session was customised to reflect regional priorities, existing service challenges, and the legal framework, including the Data Protection Act and GDPR.
Results:
- Improved confidence and understanding of safe, compliant data sharing among participating staff and provider organisations
- Provided a practical foundation to establish a steering group and project team focused on Trusted Assessment
- Positive delegate feedback on the trainer’s expertise, delivery style, and the relevance of the course to real operational challenges
- Greater clarity across teams on the importance of explicit consent and the role of data sharing in delivering integrated, high-quality care

Challenge: Teams needed to develop skills in delivering clear and effective policy documents that influence internal and external stakeholders.
Approach: A bespoke session focused on writing policy and technical content with clarity, covering structure, tone, and audience awareness.
Results:
- Clearer, more persuasive policy writing
- Greater internal consistency across reports and submissions
- Strong feedback on immediate relevance and practical application

Challenge: Warwickshire College Group sought to strengthen their internal procurement knowledge and ensure compliance with the evolving public procurement landscape. Staff involved in contract management and purchasing needed a clearer understanding of legal obligations, supplier engagement protocols, and the implications of the Procurement Act 2023.
Approach: ModernGov delivered a customised in-house session on Understanding Procurement Law and Procedures. The training focused on demystifying the new legislative requirements, clarifying procurement thresholds and routes, and building confidence in conducting compliant and transparent procurement activities within an education context.
Results:

- Increased awareness of the Procurement Act 2023 and its practical impact on procurement activities

- Greater confidence in applying compliant procedures when selecting and managing suppliers

- Strong feedback on the trainer’s expertise and ability to make complex legal concepts accessible

Challenge: Teams in Strategy, Performance, Analysis and Business Support needed to improve their ability to read complex documents quickly, draw out key facts, and craft concise and consistent briefings in a fast-paced environment.
Approach: ModernGov delivered a full‑day Effective Briefings & Submissions in-house course, tailored specifically to the demands of working in a local government setting. Training covered techniques for summarising information, structuring briefing documents and clear writing.
Results:
- Team members reported increased confidence in turning large volumes of information into sharp, readable briefings
- Greater consistency and clarity across documents shared with leadership and stakeholders
- Positive feedback on the relevance, interactive approach, and applicability of the course content

Challenge: The Scottish Legal Aid Board (SLAB) sought to enhance their team’s ability to translate policy into practice. Staff needed support to strengthen implementation planning, improve internal alignment, and ensure new or revised policies could be delivered effectively across departments.
Approach: ModernGov delivered a tailored in-house session on Policy Implementation, focusing on the full policy cycle, from development to execution. The training combined strategic planning tools with practical frameworks to support consistent, measurable policy outcomes.
Results:
- Improved understanding of how to turn policy objectives into actionable plans
- Greater clarity on roles, responsibilities and interdependencies across teams
Increased confidence in managing the practical challenges of implementation