"The course reaffirmed my understanding and provided me with some useful tips to understand grading of CQC inspections."

Policy and Practice Officer, Genesis

"A thoroughly enjoyable day with lots of handy hints and tips. Thank you!"

Community Development Officer, London Borough of Havering

"I am leaving this course with the knowledge to ensure every member of my staff are empowered and supported to discharge their duties effectively."

Care Manager, Respect Care Services

"Very clear, directional and practical day encouraging a focus on improvement rather than compliance."

Head of Delivery, Social Care Institute for Excellence