Digital, Data & Future Skills Training
Tailored training and development programmes to equip public sector teams with the digital, data and AI skills to thrive in a fast-changing world.
What We Offer
We design practical, flexible digital transformation training programmes that help public sector teams develop essential digital, data, and future-focused skills. Our courses, including specialised AI training, are grouped into four core areas to support both technical and non-technical professionals. Each programme can be tailored to any level of digital maturity, ensuring teams gain the skills they need to thrive in a rapidly evolving digital landscape.
Data and Insight Skills
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Data Literacy and Storytelling
Learn to interpret data, visualise insights and communicate findings clearly, no technical background required.
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Data Analytics for the Public Sector
Solve real-world problems using spreadsheets, dashboards and analytics platforms, applying descriptive, diagnostic and predictive techniques.
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Data-Informed Decision Making
Strengthen decision-making using the right data sources, performance metrics and real-time insights.
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Data Governance and Compliance Essentials
Understand your responsibilities under data protection law (GDPR and FOI), and how to collect, process and share data securely and lawfully.
AI, Automation and Emerging Technologies
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AI in the Public Sector: Awareness and Application
Understand what AI is (and isn’t), explore real-world use cases in government and build confidence in using AI tools (like Microsoft Copilot and ChatGPT) responsibly and effectively.
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Ethical and Responsible AI Use
Identify and manage risks such as bias, transparency, data governance and public accountability to ensure AI use aligns with public sector values.
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Automation and Tools for Productivity
Learn how to streamline everyday workflows using automation platforms like Power Automate and Zapier, and explore how chatbots and AI are driving efficiency across public services.
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Cloud and Infrastructure Essentials
Build foundational knowledge of cloud computing, understand key platforms and explore how cloud infrastructure supports agile, scalable public service delivery.
Digital Confidence and Capability
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Digital Foundations for the Public Sector
Build essential digital awareness, from cyber basics and online collaboration to using cloud tools and navigating digital workflows confidently in a public sector environment.
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Digital Confidence for Non-Technical Professionals
Develop the mindset and practical skills to thrive in a digital-first workplace. Ideal for non-specialists looking to engage confidently with digital systems, processes and teams.
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Leading and Delivering Digital Transformation
Understand the principles of public sector digital transformation and equip yourself to lead change, sponsor projects, and shape digital strategy, even without a technical background.
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Inclusive and Accessible Digital Design
Design services that are inclusive and user-centred by applying accessibility standards, inclusive design principles and best practice in digital communication.
Agile, Design and Risk Management
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Agile Working and Digital Delivery Methods
Learn the principles of agile, user stories, sprint planning and iterative design to support collaborative, user-centred projects.
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Digital Service Design Thinking
Apply service design principles to improve citizen journeys, reduce friction and co-create better digital experiences.
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Cyber Awareness and Digital Risk Management
Recognise common threats, understand phishing, data breaches and ransomware, and support your organisation’s digital security posture.
Most Requested Sample Agendas
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Effective Data Visualisation and Storytelling
Turn data into new insights, persuasive presentations and easily understandable information
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Advanced Excel Training
Gain an understanding of using more advanced Excel tools, such as auto filters, subtotals formulas and advanced lookups; to help import, clean and validate data.
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Effective Performance Management and Analysis
Gain best practices on how to effectively analyse and use data to improve your organisations performance
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Communicating and Presenting Complex Information
Gain the tools and techniques to communicate clearly, effortlessly and efficiently and be understood by peers and senior stakeholders
Mix. Match. Customise.
You don’t have to choose just one. We can combine elements from across these topics to create a tailored programme that meets your team’s exact needs, development goals and working context.
Whether you're looking for a one-off session or a long-term leadership pathway, we’ll work with you to design something truly relevant, practical and impactful, built from the parts that matter most to your people.
Who is this training for?
From those developing core digital skills to teams driving digital transformation, our training is designed for public sector organisations looking to build confidence, capability and future-ready workforces. Every programme is tailored to your organisation, ensuring learning is practical, relevant and aligned with your goals.
Feedback & Testimonials
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“This Copilot session was an absolute game changer! Will make my job so much easier and save me a lot of time. Got to keep up to date or we'll get left behind. Massive thank you!”
- DWP Senior Relationship Manager at the Ministry of Justice
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“The pace and delivery was engaging and quality of content excellent. I now feel better equipped and inspired to look at our organisations data and audiences in a fresh way”
- Bereavement Services Manager at London Borough of Havering
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“Alan was amazing… I feel like I've come out at the other end of the spectrum and want to pursue a career in data science! 100% recommend.”
- Senior LD Commissioner at London Borough of Tower Hamlets
More Feedback…
Environment Agency
“Alan was a great trainer and made this a really enjoyable course. There were so many examples of data and visualisations which helped bring the topic to life. I would have spent many more hours listening and engaging.”
Hampshire Police
“The content was pitched at a level where it felt familiar enough for me to comfortably engage, but also new enough for me to learn … I’m looking forward to sharing with colleagues and using myself.”
Metropolitan Police
“Excellent sessions. Came away with lots of new ideas which I can apply at work and improve our suite of products.”
Carmarthenshire County Council
“I have learned a great deal with many tips and ideas to enable to improve the authority’s reports.”
HM Courts and Tribunals Service
“Blown away by this session. It will save me a lot of time and has converted me to an advocate for using Copilot.”
University of Manchester
“Really interesting, easy to follow interactive course covering all aspects of effective data visualisation.”
Department for Work and Pensions
“Really enjoyed the Co-pilot training. Good balance of theory with practical application, and I'm looking forward to exploring how we can best use it in practice.”
Greenwich NHS Trust
“Brilliant course. Every manager involved in responding to complaints should attend.”
- Consultant in A&E, Lewisham
Success Stories: Mini Case Studies
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![Logo for Hackney council]()
HM Courts and Tribunals Service
Challenge:
Staff at HM Courts and Tribunals Service were looking to improve efficiency in administrative tasks, data analysis, and written communications - but lacked confidence in how to fully utilise AI tools like Microsoft Copilot.Approach:
Delivered a practical, hands-on Microsoft Copilot Training session tailored to real workplace scenarios, demonstrating how Copilot can support summarising, redrafting, spreadsheet analysis, and time-saving admin tasks.Results:
- Participants reported increased efficiency and confidence using Copilot
- Significant time-saving in everyday tasks like report writing and data analysis
- New advocates for Copilot across teams, with tools now integrated into daily workflows.
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![Royal Society Logo]()
Royal Society
Challenge:
Royal Society staff needed to present complex data in a way that was clear, engaging, and tailored to diverse audiences - including internal teams, stakeholders, and Fellows.Approach:
Delivered a bespoke Storytelling with Data course, focusing on how to choose the right visuals, tailor messages for impact, and communicate findings clearly to drive understanding and action.Results:
- Increased confidence in selecting appropriate graphs and visual formats
- Improved ability to present evaluation and research data to varied audiences
- Greater clarity and focus when sharing findings to support decision-making and engagement
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![States of Jersey Logo]()
States of Jersey
Challenge:
Staff at the States of Jersey sought to improve the clarity and impact of their data presentations, ensuring visualisations were both high-quality and audience-appropriate.Approach:
We delivered a bespoke Effective Data Visualisation session focused on selecting the right charts, simplifying complexity, and tailoring data storytelling to different audiences - balancing creativity with clarity.Results:
- Greater awareness of a wider range of visualisation types and their appropriate use
- Improved ability to create clear, effective, and audience-focused data visuals
- Practical inspiration and reference examples now embedded in everyday reporting and decision-making
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![Department for Work and Pensions]()
Department for Work and Pensions
Challenge:
DWP teams were looking to increase efficiency in daily tasks -particularly in writing, presenting, and data work - while freeing up time for deeper thinking and collaboration.Approach:
Delivered a practical Microsoft Copilot training session to help staff explore the tool’s full potential. The session focused on real-world applications for streamlining emails, documents, presentations, and Excel tasks, with clear, beginner-friendly guidance.Results:
- Improved efficiency and time-saving across admin, writing, and reporting tasks
- Greater confidence and clarity on how to begin using Copilot day-to-day
- Enhanced professionalism and polish in communications and presentations
- Presenter, Alan, praised for clear delivery
Submit an Enquiry For Bespoke Digital, Data & Future Skills Training
What Happens After You Enquire?
We contact you within one working day to discuss your goals and training needs.
We hold a quick consultation to understand your specific requirements.
We create a tailored course proposal with clear details and pricing based on your needs.
Why It Matters
Our programmes are grounded in real public sector challenges and tailored to your team’s goals, roles and working environment.
Over 60% of public sector professionals say they need stronger digital skills to meet future job demands
Upskilling in digital and data helps improve policy impact, public engagement and service efficiency
New technologies like AI, automation and analytics are rapidly reshaping how government works
Here’s Our 5 Step Process
Step 1: Initial Consultation
We work with you to gain an in-depth understanding of your specific needs.
Step 2: Planning
We provide a detailed plan, agreeing your timeline, budget and training needs.
Step 3: Training Design
With you, we find the right course structure and develop training exercises and materials for your needs.
Step 4: Programme Delivery
Using a delivery method that suits your needs (online or face-to-face), we make sure the course runs to your requirements.
Step 5: Post-Course
Using feedback reports, we provide you with detailed insight into the effectiveness of the training. As well as recommendations and follow-up training support.
Digital, Data & Future Skills – FAQs
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At ModernGov, we deliver in-house digital, data & future skills training for a wide range of public sector and publicly funded organisations, including:
Central government departments and local government bodies
Local authorities and councils
Charities and third-sector organisations delivering public services
NHS organisations and private healthcare providers
Schools, academies and higher education institutions
Police forces, emergency services and public safety organisations
Justice and legal organisations
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Both. Training can be delivered on-site face-to-face, either at client locations or at our facilities, or virtually, or through a blended approach.
This flexible approach allows public sector organisations to select the delivery method that best meets the needs of their workforce, locations and requirements. -
Programme length varies depending on the organisation’s needs. We offer flexible options, including half-day workshops, multi-day intensive programmes, or multi-session leadership pathways spread over weeks or months.
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This training is suitable for public sector leaders, managers, frontline staff, analysts and non-technical professionals who need to build confidence and capability in digital, data and emerging skills.
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Yes. We work with organisations at all stages of digital and data maturity, from early capability building to more advanced skills development, ensuring training is relevant and practical.
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Training is delivered by experienced facilitators and trainers with extensive public sector experience, including former senior civil servants, agency leaders and specialist practitioners in leadership, digital and organisational development.
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Yes. All digital, data and future skills training is fully customised to reflect the organisation’s objectives, workforce capability, service context and level of digital maturity.
Programmes can be tailored for specific teams, roles or skill levels.
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Organisations can contact ModernGov via our enquiry form, email or phone to discuss training requirements. We provide a consultation to understand needs, customise content and recommend the most suitable delivery approach.
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Yes. While ModernGov specialises in in-house training for public sector organisations, we also work with private sector organisations, particularly those operating in regulated environments or delivering public services.
Programmes are tailored to reflect each organisation’s context, priorities and challenges.
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No. Our training is designed for both technical and non-technical audiences. Content is adapted to ensure participants can understand, apply and use digital and data concepts in their roles, regardless of prior experience.