COURSES > COMMUNICATION & INFLUENCE

Speaking and Presenting with Impact

Communicating with Confidence

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This course is available for teams and organisations.

We’ll tailor it to your goals and deliver it online, at your offices, or wherever works best.

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Overview

The ability to make a strong impression is an invaluable tool, and is dependent on whether the speaker is clear, impactful and captivating.

Whether formally or informally, presenting to an audience is an experience that many professionals find daunting. Join Sandra Miller, a RADA trained Actor, communication skills consultant, trainer, coach and role-player for over thirty years on our Speaking with Impact training course to supercharge your verbal communication skills.

Receive individual specialist feedback, advice and coaching on your current communication style and body language, and be given tips on how to build upon your existing skills and become an influential communicator, whether that be speaking to colleagues, participating in important meetings or giving presentations.

Join a friendly, non-judgmental and collaborative environment to learn the common pitfalls of public speaking, communicate with greater impact and feel safe in the knowledge that all delegates are attending for the same reason.

Who Should Attend?

This training has been specifically created for public sector professionals who want to improve their speaking and presenting skills. Many of our delegates are nervous and we ensure that everyone is given individual feedback and made to feel included and comfortable throughout.

Learning Outcomes

  • Develop your ability to communicate with confidence

  • Understand the seven core qualities for concise, measured messages

  • Motivate others in your organisation with your new speaking techniques

  • Build spontaneity and improvisation into your repertoire so instant impact is ensured

  • Gain essential vocal preparation tools for important meetings and high stress situations

  • Challenge your preconceptions of effective verbal communication in a supportive environment


All the ModernGov courses
are Continuing Professional Development (CPD) certified, with signed certificates available upon request for event.

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0800 542 9414
InHouse@moderngov.com

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Trainers for this Course

At ModernGov, we partner with experienced trainers who specialise in spoken communication within the public sector.

Based on your organisation’s goals and requirements, we match you with the right expert: someone who understands your context and can deliver a tailored course designed to strengthen your team’s communication skills.

See trainers we regularly work with on this >

A woman with dark brown hair wearing a blue top and a bow tie, sitting in a living room.

Sandra Miller
Communication Skills Consultant

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A smiling woman with short, platinum blonde hair wearing earrings and a black top.

Anne Walsh
Communications Coach

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What have previous attendees said about this course?

  • ''The trainer was utterly fantastic, she helped me so much to exceed all expectation of myself to the point where I feel like I'm a new person!''

    - Commercial Lead

  • ''This has been one of my top three courses I attended ever. It's really helped me with the impact of my voice. Trainer is fun and passionate.''

    - Research And Postgraduate Officer Manager

  • ''Massively helped with presentation of meetings with clients.''

    - L&D Manager

  • “The trainer was very engaging. She delivered the course with enthusiasm and actually provided tips and tools for delegates to use to communicate confidently.”

    - Education & Skills Funding Agency

  • “This course was surprisingly life-affirming! The trainer passed on skills which could immediately benefit all attendees, and she excelled in her attentiveness to different individuals and to what would most help them improve both their speaking style and their confidence. The net result was that the learning was as fun as it was useful. The diversity, enthusiasm and capabilities of the various attendees were able to shine out fully.”

    - Legal Aid Agency

  • “The training was one of the best sessions I have been on. I liked how it was interactive but not forced/pressured.”

    - Legal Aid Agency

  • "Really great interactive course. It brings you out of your comfort zone to be able to develop your skills and the trainer was fantastic at being able to do so while making you feel comfortable at the same time. Highly recommend."

    - Trainee Advisor, Citizens Adviser

  • "Would highly recommend to anyone looking to improve their presentation techniques. Sandie was engaging & knowledgeable; & provided constructive feedback to all participants on our own individual presentation styles and increased self-confidence."

    - Head Employer Engagement & Sales, Coventry College

  • “Very useful to my role both in presenting and in my day to day job. It was challenging at times but in a positive way. A great trainer, perfect for the role who gave extremely useful feedback”

    - Simon

Example Agenda

09:00- 09:30 Registration

09:30 - 10:00 Clarification of Learning Objectives

  • What do you want to get out of the session?

10:00 - 10:30 First Impressions

  • Understand the impact of first impressions

  • Focus on how you can improve initial impression

10:30 - 11:15 The 7 Ingredients of Excellent Communication

  • Learn the 7 key ingredients to effective verbal communication

  • Start to include them into how you think about speaking

11:15 - 11:30 Morning Break

11:30 - 12:15 The Art of Delivery

  • Start to include new skills    

12:15 - 13:00 Preparation and Structure

  • Unlock how you prepare and structure your speech and presentations

13:00 - 14:00 Lunch

14:00 - 14:30 The Opening

  • Focus on the first words you speak and how they affect perception

14:30 - 14:45 Break

14:45 - 15:15 Building Confidence

  • Develop a robust, confident style

  • Use relaxation, breathing and voice work to strengthen the foundations of your verbal skills

15:15 - 15:45 Spontaneous Final Presentation 

  • Compare to earlier work and gauge progress

  • Build spontaneity and dynamism into your verbal communication

  • Take concrete lessons from throughout the day and put them into practice

15:45 - 16:00 Action Planning

  • Maximise the impact of the day by selecting achievable aims and objectives for personal verbal development

  • Build a plan to take learning forward and make sure that the lessons learned are put into practice in the workplace

16:00 - 16:15 Feedback, Evaluation & Close

Feedback From Previous Attendees

  • Speaking with Impact, Senior Policy Adviser at Department For Environment, Food and Rural Affairs

    “Sandie was exceptional! She was engaging, energetic, and added just the right amount of humour to her teaching and exercises. I appreciated the level of detail she shared as we explored the different elements of speaking and presenting. I also enjoyed the exercises - she made it easy to learn and immediately apply the skills.”

  • Speaking with Impact: G7 lawyer at Department For Environment, Food and Rural Affairs

    “This session was confidence inspiring, funny and massively useful in equal parts. I left with an armoury of practical and relatively simple tools to improve public speaking performance that, with a bit of attention and practice, are capable of working wonders. The trainer was just superb - super engaging and very inclusive.”

  • Speaking with Impact: Court Business Advisor, Crown Prosecution Service. at Crown Prosecution Service

    “This was the best training course I have ever been on, and I have been a lot over the years. Absolutely fantastic and really beneficial in terms of helping me grow and improve. It brought out the theatrical side of me!”

  • Speaking and Presenting with Impact: Senior Parliamentary Engagement Advisor at Care Quality Commission

    “I found the course very useful and Anne was brilliant at including every single person. She pushed us all out of our comfort zone. I will recommend this course to others.”

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