Public sector organisations are constantly carrying out a wide range of projects, from improving service delivery to streamlining internal processes.

In order to secure buy-in from key stakeholders for these projects and make sure they demonstrate value for money; it is essential that you embed return on investment analysis techniques into your project plans.

Run this Demonstrating Value and Return on Investment training course for your teams to learn how to understand benefits management; examine and apply different appraisal techniques; communicate value for money to senior stakeholders and refine your financial analysis.

This highly interactive In-House course covers how to identify the risks and all the benefits of a fit-for-purpose approach to Return on Investment. Take back ROI analysis techniques to your organisation to appraise projects and improve the value they bring.

BLOG: Want Cost-Effective and Tailored Training? Go In-House
As well as our popular Open Courses, Understanding ModernGov delivers tailored training and learning and development packages at an organisation-wide level. Building on our tried and trusted portfolio of courses, our expert speakers and trainers will tailor course materials and focus workshops to your specific organisational context.

The key advantage of our In-House training is our focus on tailored content and materials which allows our clients to get as much as possible out of the day. But don’t just take our word for it – look at our stats.

Whether you want to improve your communication skills, implement continuous improvement strategies in your department or get the latest policy guidance from experts in the field, we can deliver training straight to your door (or screen).

Read the full piece here and discover all the benefits and feedback from our In-House courses…

09:25 - 09:30


09:30 - 10:00

Ice Breaker and Clarification of Learning Objectives

  • The Chair will discuss delegate experiences to identify personal objectives for the day and tailor the course to specific requirements
10:00 - 11:00

An Introduction to Return on Investment Analysis and Benefits Management

  • Understand what a benefit is
  • Defining benefits
  • The difference between outcomes, capabilities and objectives
  • Identifying benefits
  • The relationship between project management, change management and benefits management

The importance of benefits management

  • What is involved
  • The benefits cycle
  • Who needs to be involved
  • Benefits throughout the project lifecycle
  • Benefits mapping
11:00 - 11:15


11:15 - 12:45

Examining Different Appraisal Techniques

  • Financial
  • Payback period
  • Net presence value
  • Internal rate of return
  • Cost, Benefit, Risk analysis
  • Non-financial
  • Quantifying non-financial benefits
  • Proxy indicators
  • Leading indicators
  • Using existing measures
  • Tracking on a benefits map
12.45 - 13:30


13:30 - 13:45

Reflection Session

  • Trainer will review the day’s learning and the next stages of the course
  • Delegates will have time to ask questions and share views with one another
13:45 - 14:30

Communicating Value for Money

  • How to define value for money
  • Defining success criteria for your organisation
  • Different ways of communicating benefits at different stages of a lifecycle
14:30 - 14:45

Afternoon Break

14:45 - 16:00

Refining Your Financial Analysis through the Lifecycle

  • Revising the business case through the lifecycle
  • The five-case model and their benefits
  • The lifecycle of the five-case model
  • Toolkit: Confidence and attribution
  • Optimism bias discounting based on reference classes
16:00 - 16:15

Round Up and Key Takeaways

Steve Browne

Project Management Consultant, AgilePM Accredited Trainer

Steve started as a computer programmer, working for a subsidiary of Nat West bank, before taking on a role in…

Read more


Q: Can I make a provisional booking?

A: Unfortunately, we do not accept provisional bookings. Registrations are subject to our terms and conditions. View terms and conditions here

Q: Can I book without a purchase order number?

A: Yes. Simply email after you have booked the course, with your Purchase Order Number. Please quote your order number and the course you are booked onto.

Q: Is lunch included?

A: Yes, a two-course hot buffet is served at lunch. Tea and coffee are served throughout the day.

Q: I have special dietary requirements, how can I request this?

A: Special dietary requirements can be catered for, please ensure you include this in the further information box when registering your place. If you have forgotten to add this, you can also send your requirements to or call 0800 542 9440. Please let us know as soon as possible so we can ensure your needs are met.

Q: I have just registered for the course, when will I receive the joining instructions?

A: You will receive the joining instructions and reminders, 6 weeks, 2 weeks and 3 days before the course date. Please check your spam box to see whether the joining instructions were sent there, if not please call 0800 542 9440 so we can have these sent to you immediately.

Q: I can no longer attend the course, can a colleague attend in my place?

A: Substitutions may be made at any time but must be made no later than 48 hours prior to the event. Please call 0800 542 9440 or email with the replacement's details.

Q: What is your cancellation policy?

A: Cancellations must be received in writing 30 working days before the date of the event and will be subject to a £195+VAT administration fee. Cancellations received after this time will be subject to the full delegate fee.

Q: Why haven’t I received the speaker’s presentation?

A: Speakers presentations are sent a week after the event date. Please contact a member of the UMG team on 0800 542 9440 or if it has been more than a week.

Q: Will there be WI-FI?

A: Yes, all our venues have the latest technology, offer full audio visual support and WI-FI.

Q: Can’t find what you are looking for?

A: Why not contact a member of the UMG team on 0800 542 9440 or email