A crucial skill of all public sector leaders is the ability to deliver presentations with impact.

The success of any presentation, is dependent on the speaker’s ability to deliver a clear message, captivate their audience and leave a lasting impact.

This intensive two-day training course, focuses on enhancing your presentation skills – with a particular emphasis on structure, speech segmentation, and handling an audience.

On this Presenting with Impact course, receive constant expert feedback and coaching throughout, in order to build upon your existing skills and become an influential presenter.

This course helps you develop and enhance your communication skills so that you are able to plan and deliver effective formal and informal pitches to internal and external groups, colleagues, customers and public audiences.

What previous delegates said about Presenting with Impact:

“Everything about this training course was excellent; the course content to the tutor delivering it. I am pleased with my course learning over the two days and the hints/ tips/ skills I have picked up / developed.” – Senior Visits Officer, Department for International Trade

“A great course to gain essential skills in presenting with impact to influence and inform others. Gained new skills and techniques I can use for the future.” –Assistant Director, Havering Council

“I found this course hugely enjoyable and useful. I’d recommend it to anyone who wants to build their confidence and gain advanced presentation skills. Probably the most practically useful course I’ve ever done.”- Postgraduate Recruitment Manager, University of Bristol

 

About the Chair: Sandra Miller
Sandra Miller is a RADA trained Actor and now works extensively in the corporate sector providing coaching, consultancy and training in communication skills.

Her area of specialist expertise covers Presentation Skills, Interview Techniques, Handling People in Difficult Situations, Storytelling and Influential Communications.

Her clients include many ‘blue chip’ organisations including the BBC, BBC Worldwide, Bristol Water, Friends Provident, Financial Reporting Council, Unilever, Vocalink, Elavon Merchant Services etc. In the public sector clients include the NHS and many District, Borough and City Councils and Universities including working with Politicians and Academics and Civil Servants.

Sandra has worked in the corporate world for thirty years doing role-plays for Assessment and Development Centres. Clients include companies such as BMW, Deloitte Touche, Freshfields, KPMG etc

Sandra trained at Manchester University (BA Honours in Drama) and at the Royal Academy of Dramatic Art. She has performed extensively in the West End and in repertory and touring theatres throughout the UK. She has made numerous corporate training videos and voice-overs and appeared on television, radio and the internet.

Her Clients regard her as down to earth and as someone who brings a great sense of humour and warmth to the learning.

09:15 - 09:45

Registration

09:45 - 10:15

First Impressions

  • Understand the impact of first impressions
  • Focus on how you can improve initial impressions
10:15 - 11:00

The 7 Ingredients of Excellent Communication

  • Learn the 7 key ingredients to effective verbal communication
  • Start to include them into how you think about speaking
11:00 - 11:15

Morning Break

  • Structuring Your Presentation / Pitch: Ideas and Models to Consider
    • How to focus your subject matter effectively
    • First impressions
    • The use of confidence cards
    • Vocal highlighting
    • Using visual aids to stimulate your audience
  • The Opening Segment
    • Making an entrance
    • Engaging your audience immediately
    • Taking control of your space
    • Practice with feedback/coaching
  • The Middle Segment – Building Confidence
    • Breathing and relaxation techniques to control nerves
    • Voice work to encourage vocal depth, projection and variety
11:15 - 13:00

Establishing Your Learning Needs

  • Prepare a 3-5 minute presentation
  • Delegates present their presentation and receive feedback and coaching
13:00 - 13:45

Lunch

13:45 - 14:30

Preparation and Structure

  • Unlock how you prepare and structure your speech and presentations
14:30 - 15:00

The Opening

  • Focus on the first words you speak and how they affect perception
    Set Homework for Day Two
15:00 - 15:15

Building Confidence

  • Develop a robust, confident style
  • Use relaxation, breathing and voice work to strengthen the foundations of your verbal skills
15:50 - 16:10

Spontaneity Exercises

  • Build spontaneity and dynamism into your verbal communication
  • Energise talks you’ve given before and ensure the audience is fully engaged and absorbed
16:10 - 16:15

Review and Close

09:15 - 09:30

Registration

09:30 - 10:00

Introduction Session

  • Welcome back/reflection on learning from Day One (discussion)
  • Overview of Day Two
10:00 - 10:30

Breaking the Fear Barrier

14:00 - 16:00

The Closing Segment

  • What do you want the audience to go away with?
  • Ideas for closing ‘well’ (discussion)
11:00 - 11:15

Morning Break

11:15 - 12:30

Handling the Audience

  • Generating audience participation/questions (discussion)
  • Deliver a 1 minute speech and answer questions from the audience – focus on handling the audience and closing effectively
  • Practice with feedback/coaching
12:30 - 13:15

Lunch

13:15 - 14:15

Spontaneity Exercises and Vocal Warm Up

  • To encourage variety of delivery
  • Practice with feedback/coaching
  • Learn the importance of voice in presenting a speech
  • Use techniques to prepare your voice
14:15 - 15:45

Final Presentations

  • Give a final presentation
  • Compare to earlier work and gauge progress
  • Take concrete lessons from throughout the day and put them into practice
15:45 - 16:10

Action Planning and Evaluation

  • Build a plan to take learning forward and make sure that the lessons learned are put into practice in the workplace
  • Maximise the impact of the day by selecting achievable aims and objectives for personal verbal development
16:10 - 16:15

Review and Close

Sandra Miller

Communication Skills Training Consultant

Sandra Miller is a RADA trained Actor and now works extensively in the corporate sector providing coaching, consultancy and training…

Read more

Central London

Q: Can I make a provisional booking?

A: Unfortunately, we do not accept provisional bookings. Registrations are subject to our terms and conditions. View terms and conditions here

Q: Can I book without a purchase order number?

A: Yes. Simply email [email protected] after you have booked the course, with your Purchase Order Number. Please quote your order number and the course you are booked onto.

Q: Is lunch included?

A: Yes, a two-course hot buffet is served at lunch. Tea and coffee are served throughout the day.

Q: I have special dietary requirements, how can I request this?

A: Special dietary requirements can be catered for, please ensure you include this in the further information box when registering your place. If you have forgotten to add this, you can also send your requirements to [email protected] or call 0800 542 9440. Please let us know as soon as possible so we can ensure your needs are met.

Q: I have just registered for the course, when will I receive the joining instructions?

A: You will receive the joining instructions and reminders, 6 weeks, 2 weeks and 3 days before the course date. Please check your spam box to see whether the joining instructions were sent there, if not please call 0800 542 9440 so we can have these sent to you immediately.

Q: I can no longer attend the course, can a colleague attend in my place?

A: Substitutions may be made at any time but must be made no later than 48 hours prior to the event. Please call 0800 542 9440 or email [email protected] with the replacement's details.

Q: What is your cancellation policy?

A: Cancellations must be received in writing 30 working days before the date of the event and will be subject to a £195+VAT administration fee. Cancellations received after this time will be subject to the full delegate fee.

Q: Why haven’t I received the speaker’s presentation?

A: Speakers presentations are sent a week after the event date. Please contact a member of the UMG team on 0800 542 9440 or [email protected] if it has been more than a week.

Q: Will there be WI-FI?

A: Yes, all our venues have the latest technology, offer full audio visual support and WI-FI.

Q: Can’t find what you are looking for?

A: Why not contact a member of the UMG team on 0800 542 9440 or email [email protected]