This course has now taken place.

Being promoted to a management position can be an exciting step in furthering your career. Nevertheless, undertaking the new challenges that arise from managing people can also feel like a daunting task. As well as managing your own workload, as a new manager, you will now be responsible for managing the performance of others and ensuring the team’s targets are met.

This Leadership Skills for Emerging Managers course gives you the core practical skills to manage and lead your teams to success. Specially designed for those with little experience of managing people, it tackles the key elements of line management; from goal setting to delegation.

Attend this course to hear about different styles of leadership and discover, through practical workshops, which style works best for you and your team. Understand how to build a highly motivated team and take away the skills to deal with some of the more difficult aspects of people management, including handling challenging conversations, giving negative feedback and managing poor performance.

Join award-winning organisational expert and psychologist, Hayley Lewis, on this highly interactive one-day training course to uncover and realise your full potential as a manager.

About the Chair: Hayley Lewis
Hayley is an award-winning psychologist with 20 years’ experience in the field of organisational and business psychology.

Prior to setting up her own business, Hayley spent 11 years leading various local government services, such as organisational development; ICT strategy; customer services; communications and digital transformation. During this time, she won national recognition for her work on leadership development, culture change and digital transformation. Before this, Hayley spent eight years at the BBC where she was an organisational psychologist working on culture change and leadership development.

Hayley is a respected lecturer on MSc Organisational and Business Psychology programmes at City University and Coventry University. Her specialist topics are leading change, organisational culture and building high-performance teams. She also leads the weekend school, for part-time MSc students at Kingston Business School, delivering lectures on leadership development, creativity and innovation, consultancy skills and leading organisational change.