This course has now taken place.

Influencing and negotiating upwards can be a challenging skill as it is more likely to involve higher stakes, greater nerves and a more heightened drive for success. With stretched budgets, departments and individuals continue to be given greater responsibilities, making it more important than ever to be able to put across your point of view, pitch innovative ideas to decision-makers and successfully bid for valuable funding.

Public sector negotiation can be more stressful and involve greater competition when involving bargaining for vital public spending, so a positive and effective technique of exerting your influence upwards towards senior leaders can make all the difference. This masterclass explains core theory and practical techniques for negotiating and influencing in all contexts, with particular focus on situations of organisational hierarchy.

Attend this highly interactive Influencing and Negotiating Upwards course with former Ambassador and UK diplomat, Charles Crawford, to understand the theory and technique behind influencing and negotiating upwards. Practise a number of learned techniques during a role-play exercise and gain valuable feedback to assess which practices work best for you and your organisation, to ensure successful implementation on your return to work.

About the Chair: Charles Crawford
Charles Crawford retired from the Foreign and Commonwealth Office at the end of 2007 after nearly three decades in the UK Diplomatic Service

Charles Crawford CMG is the former British Ambassador to Poland (2003-2007); Serbia and Montenegro (2001-2003); and Bosnia and Herzegovina (1996-1998)

A barrister and mediator, he draws on extensive experience in the UK diplomatic service, much of it tackling transition issues in former communist Europe

In his diplomatic career he served as FCO speechwriter to Foreign Secretary Sir Geoffrey Howe. He has contributed to speeches by members of the Royal Family, government ministers and many others in public and commercial life

He played a significant role in post-conflict reconciliation in Bosnia and Herzegovina, including the war crimes problem; in coordinating international support for democratic change in Serbia, Kosovo and Croatia; and in helping negotiate the 2005 EU Budget deal and 2007 EU Lisbon Treaty

Since leaving the FCO in 2007 he has worked as a communication consultant, delivering acclaimed masterclasses for private and public sector clients including the United Nations, the International Criminal Court and the International Atomic Energy Agency (IAEA)

He is a frequent commentator on international issues appearing on BBC, Sky, ITV and CNN; he has written for the Independent, Guardian, Daily Mail, Sun, National Review Online, Radio Free Europe and DIPLOMAT.  He is on the Daily Telegraph comment team. Find out more.