Influencing and negotiating upwards can be challenging, with subtle issues of hierarchy and professional respect in play. This is all the more the case in public sector negotiating, with so much at stake in policy and public spending terms and tough negotiation within and between departments and agencies. Having a clear sense of how to present a convincing case to senior people may make a big difference.
This specifically designed virtual masterclass for public sector professionals explains the core theory and practical techniques for negotiating and influencing in all contexts, with added focus on how this plays out within organisational hierarchy.
Through collaborative sessions and breakout rooms, practise the theory from the morning and share your experience of a past difficult or upcoming negotiation, discuss different scenarios and learn new techniques that can help you and your organisation get best results.
Attend this highly interactive Influencing and Negotiating Upwards virtual course with former Ambassador and UK diplomat, Charles Crawford, to understand the theory and technique behind influencing and negotiating upwards.
Unlocking the Power of Virtual
Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.
Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!
Please note we will be using Zoom to deliver this course.
|About the Chair: Charles Crawford
|Charles Crawford retired from the Foreign and Commonwealth Office at the end of 2007 after nearly three decades in the UK Diplomatic Service
Charles Crawford CMG is the former British Ambassador to Poland (2003-2007); Serbia and Montenegro (2001-2003); and Bosnia and Herzegovina (1996-1998)
A barrister and mediator, he draws on extensive experience in the UK diplomatic service, much of it tackling transition issues in former communist Europe
In his diplomatic career he served as FCO speechwriter to Foreign Secretary Sir Geoffrey Howe. He has contributed to speeches by members of the Royal Family, government ministers and many others in public and commercial life
He played a significant role in post-conflict reconciliation in Bosnia and Herzegovina, including the war crimes problem; in coordinating international support for democratic change in Serbia, Kosovo and Croatia; and in helping negotiate the 2005 EU Budget deal and 2007 EU Lisbon Treaty
Since leaving the FCO in 2007 he has worked as a communication consultant, delivering acclaimed masterclasses for private and public sector clients including the United Nations, the International Criminal Court and the International Atomic Energy Agency (IAEA)
He is a frequent commentator on international issues appearing on BBC, Sky, ITV and CNN; he has written for the Independent, Guardian, Daily Mail, Sun, National Review Online, Radio Free Europe and DIPLOMAT. He is on the Daily Telegraph comment team