This course has now taken place.

The benefits of implementing a Continuous Improvement (CI) strategy are crucial for bringing efficiency and innovation to all public services.

CI is an approach in which all staff seek out, support and implement changes to provide better services and improve cost-effectiveness.

This interactive course explains how applying CI’s tools and techniques can help to focus activity, people and resources on serving customers, eradicating waste and improving organisational efficiencies.

Led by Barry Evans, this one-day course allows your organisation to gain and implement CI skills, including Lean thinking, Kaizen and Six Sigma to achieve long-term improvements in your organisation.