Successful policy implementation is crucial to delivering the key objectives of any new policy. Having the ability to successfully deliver a policy, programme or project can save precious time and resources and help to achieve desired outcomes.

Drawing on some current and past examples of policy implementation, including Brexit, Crossrail and COVID-19, this specifically designed virtual training course on  Effective Policy Implementation explores all of the key elements of successful policy delivery. Develop implementation plans that enhance the chances of success and avoid common pitfalls.

Through the use of virtual breakout rooms, delegates will work in smaller groups to discuss the best methods for implementing policies. Virtual whiteboards will be used to help you map out key stakeholders.

Key learning resources and information will be distributed online across the whole day, to support your learning.

Delegates will learn how to communicate with stakeholders effectively and establish what activities, people and resources need to be in place for a policy to be implemented successfully. Gain more effective monitoring and evaluation techniques and learn how to write a delivery and implementation plan that has the greatest chances of success.

Unlocking the Power of Virtual

Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.

Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!

Please note we will be using Zoom to deliver the course.

Reviews from our previous delegates:

  • “Very knowledgeable and engaging tutor – rare combination. Clearly explained with plenty of opportunity to discuss.” Policy Officer, Parentkind
  • “An invaluable course – insightful and informative, filled with interesting anecdotes and real world examples,” Secretariat and Policy Officer, Cabinet Office
  • “Philip Davis was a very knowledgeable and entertaining teacher about the challenges and successes of policy implementation.” Senior Manager Student Policy, Open University
About the Chair: Dr Philip Davies

Dr Davies is a contributor to the original Green and the Magenta books – the core guidance for those in Government writing and evaluating impact assessments.

From 2000-2007, Dr Davies was a senior civil servant in the UK Cabinet Office and HM Treasury, responsible for policy evaluation and analysis. Before joining the Cabinet Office Dr Davies was a University Lecturer in Social and Political Science at the University of Oxford, and he has held academic positions at the University of Aberdeen and the University of California, San Diego.

Before joining the UK Cabinet Office in November 2000, Dr Davies was a full time academic, having graduated with a doctorate from the University of California, San Diego. He has held academic appointments in the UK and the USA, including Senior Research Fellow at the American Institutes for Research in Washington DC.

Dr Davies has been a leading figure in the development of evidence-based policy in the United Kingdom, and has lectured and consulted in this area across the world. He has been an advisor on evidence-based policy and practice in America, Australia, Canada, Denmark, Norway, South Africa, South Korea and Sweden. He has worked with the African Union Commission and the World Bank to develop impact evaluations and the use of evidence to reduce poverty in Indonesia, Africa and the Middle East.

09:25 - 09:30


09:30 - 10:00

Clarification of Learning Objectives

  • Clarification of the learning objectives for the day
10:00 - 10:30

Implementation and Delivery – Why They are Important

  • Implementation and the policy process
  • Understanding policy objectives
  • The need for good evidence
  • Identifying effective and ineffective policies
  • Economic appraisal
10:30 - 11:15

What Is the Problem?

  • Understand the nature, magnitude and causes of the problem
  • Whose problem is it? Who is best place to resolve the problem?
  • Who does the problem affect?
  • What have been the problems of delivery in the past?
  • Using data sources to understand the problem
  • Case Study
11:15 - 11:30

Morning Break

11:30 - 12:00

Stakeholder Involvement and Engagement

  • The importance of stakeholder involvement
  • Who are the stakeholders?
  • Principles and methods of stakeholder involvement
  • Assigning the best people for the job of implementation
  • The role of governance and establishing accountability
  • The importance of effective communication and clarity of language
  • Group exercise: Using a Power and Interest matrix
12:00 - 13:00

Establishing a Theory of Change

  • What are we trying to achieve?
  • How is a policy supposed to work?
  • What does the causal chain look like?
  • From inputs to outcomes via activities, agencies and outputs
  • Testing underlying assumptions
  • Group exercise
12:45 - 13:30


13:30 - 13:45

Reflection Session

  • Trainer will review the day’s learning and the next stages of the course
  • Delegates will have time to ask questions and share views with one another
14:00 - 15:00

Monitoring and Evaluation

  • The difference between monitoring and evaluation
  • Developing indicators
  • Developing delivery and using trajectories
  • Undertaking a delivery review
  • Case Study: Improving the health status of the UK
15:00 - 15:15

Afternoon Break

15:15 - 16:00

Workshop: Writing an Implementation and Delivery Plan

  • What goes into a delivery plan
  • Levels of responsibility for implementation and delivery
  • Administrative aspects of delivery
  • Two real life case studies of past policy implementation:
    • Improving School Attainment in Mathematics
    • Reducing hospital waiting lists
16:00 - 16:15

Round Up and Key Takeaways


Q: Private: What are our billing details?

A: Company Name: Govnet Communications
Company Address: 3rd Floor, St James Building, Oxford Road, Manchester M1 6PP

Q: Can I make a provisional booking?

A: Unfortunately, we do not accept provisional bookings. Registrations are subject to our terms and conditions. View terms and conditions here

Q: Can I book without a purchase order number?

A: Yes. Simply email after you have booked the course, with your Purchase Order Number. Please quote your order number and the course you are booked onto.

Q: Is lunch included?

A: Yes, a two-course hot buffet is served at lunch. Tea and coffee are served throughout the day.

Q: I have special dietary requirements, how can I request this?

A: Special dietary requirements can be catered for, please ensure you include this in the further information box when registering your place. If you have forgotten to add this, you can also send your requirements to or call 0800 542 9440. Please let us know as soon as possible so we can ensure your needs are met.

Q: I have just registered for the course, when will I receive the joining instructions?

A: You will receive the joining instructions and reminders, 6 weeks, 2 weeks and 3 days before the course date. Please check your spam box to see whether the joining instructions were sent there, if not please call 0800 542 9440 so we can have these sent to you immediately.

Q: I can no longer attend the course, can a colleague attend in my place?

A: Substitutions may be made at any time but must be made no later than 48 hours prior to the event. Please call 0800 542 9440 or email with the replacement's details.

Q: What is your cancellation policy?

A: Cancellations must be received in writing 30 working days before the date of the event and will be subject to a £195+VAT administration fee. Cancellations received after this time will be subject to the full delegate fee.

Q: Why haven’t I received the speaker’s presentation?

A: Speakers presentations are sent a week after the event date. Please contact a member of the UMG team on 0800 542 9440 or if it has been more than a week.

Q: Will there be WI-FI?

A: Yes, all our venues have the latest technology, offer full audio visual support and WI-FI.

Q: Can’t find what you are looking for?

A: Why not contact a member of the UMG team on 0800 542 9440 or email