This course has now taken place.

Public sector organisations are changing, with a greater focus on integration and delivering more efficient and cost-effective customer-centric public services. In order to deliver service transformation and drive long-term results, a positive culture needs to be embedded.

This Enabling Effective Cultural Change course will give you the knowledge and skills to adapt behaviours and culture to embed change within your organisation. Learn how to build trust and inspire long-term staff engagement and buy-in.

Culture change can support the achievement of strategic objectives. Understand how to link organisational vision, mission and objectives to culture. Attend to gain insight into engaging and empowering staff, building trust and integrity, and creating a community of focused and flexible leaders.