This course has now taken place.

The introduction of Universal Credit has seen an increase in rent arrears. The Department for Work and Pensions has launched an inquiry into the true level of rent arrears for tenants, what is causing them, and any impacts Universal Credit may be having.

With a tough economic climate and with the continued roll-out of Universal Credit, it is crucial that housing associations develop strategies to ensure effective rent collection.

This Effectively Reducing Rent Arrears course gives you innovative techniques to increase rent collection through early intervention and ensuring that tenants are supported to make rent payment a priority. Learn from award winning housing associations about new approaches to rent collection including the use of digital channels. Take part in interactive sessions which explore the legalities behind rent enforcement and new approaches.

This one day interactive course is a chance to discuss issues in a informal, supportive environment and have your questions answered.

Join housing expert, Eamon McGoldrick and equip your staff with the right skills to pre-empt rent arrears and create preventative techniques that effectively identify and support tenants most at-risk.