This course has now taken place.

The introduction of Universal Credit has seen an increase in rent arrears. Recent finding have shown 89% of universal credit claimants were in rent arrears*. With a tough economic climate and welfare reform, it is crucial that social housing organisations develop strategies to ensure effective rent collection.

This Effectively Reducing Rent Arrears course showcases innovative techniques to help support tenants, intervene early and make rent payment a priority for tenants, so that your rent arrears are reduced. Featuring examples of digital rent collection, the legalities behind rent enforcement and new approaches, social housing providers can transform services to enable efficient rent collection.

Join housing expert, Eamon McGoldrick and equip your staff with the right skills to pre-empt rent arrears and create preventative techniques to identify and support tenants at risk of rent arrears.

* Key findings of arrears at 30 September 2016, The Universal Credit (UC) report, published by the National Federation of ALMOs (NFA) and the Association of Retained Council Housing (ARCH)