This course has now taken place.

Charisma, likeability and assertiveness are all qualities demonstrated by highly persuasive people. By being more persuasive, public sector professionals can be more effective at engaging with colleagues and stakeholders, and meet their professional goals.

Led by former Ambassador Charles Crawford, this Effective Persuading and Negotiating course will give delegates a wide range of tools and techniques to help achieve far higher standards of persuasion and operational negotiating.

Through a lively combination of presentations, videos, case-studies and role plays, delegates who attend Effective Persuading and Negotiating will learn how to negotiate in different contexts, develop successful partnerships and leave with new confidence in advancing a convincing case.