This course has now taken place.

 

Major incidents, like floods and cyber attacks, can quickly go viral and fills social media channels with complaints and negative comments. Communicating through a crisis requires you to effectively respond online, to influence commentary and establish facts for your customers.

Through a unique simulation workshop session, develop more effective online responses to crises which will help improve resilience and enhance the reputation of your organisation.

Join our expert trainer, Tim Lloyd, Former Head of Digital Communications at the Department for Business, Innovation and Skills and Department for Health, and leave with an action plan to implement effective online responses to a crisis communications strategies in your organisation.

Check out our new blog post: “How to Stop the Snowball Effect with Crisis Comms?