Public sector and private organisations write for a diverse range of people, from stakeholders to the general public. Engaging these different audiences and getting the message across can be challenging.

Clear and concise copywriting is key to engaging audiences. By writing more effective copy, delegates can create confident, and persuasive copy that will engage any audience.

Led by copywriter and journalist Eddy Lawrence, delegates will learn essential copywriting skills that will help them collate and articulate information quickly and succinctly without losing the key points or tone of voice.

This Effective Copywriting Skills course will help delegates improve how they plan and write more effective copy. Delegates will learn how to research their audience to understand their needs and wants, and frame their message in a way that will make them want to take action.

About the Chair: Eddy Lawrence
Eddy is a journalist, copywriter and editor. Eddy writes for The Guardian, Shortlist and Time Out, and regularly runs talks and masterclasses on copywriting for businesses and the public for Clever Boxer and Guardian Masterclasses.

Before that Eddy was Music Editor of Timeout, where he planned and commissioned all music content for Time Out London magazine and website, achieving a balance between big name interviews (Jay Z, Blur, Lady Gaga) and exciting new music from all genres. Find out more.

09:15 - 09:45


09:45 - 10:00

Trainer’s Introduction and Clarification of Learning Objectives

10:00 - 11:00

Research Your Audience

In this session, delegates will find out how they can engage with key stakeholders, services users and customers.

  • Establish who your audience is: stakeholder, service users, students and pupils
  • Develop an effective tone of voice in your copy
  • The trainer will provide bad and best practice examples of copy
  • Take a flexible approach to writing copy: academic, political or policy
  • Quickly decipher information and material on your audiences
11:00 - 11:15

Morning Break

11:15 - 12:30

Defining Your Message

Learn effective methods to analyse your subject, and create a clear, compelling narrative that will appeal to key service users and stakeholders.

  • Structure a piece of writing to make your organisation appeal to service users
  • Effective features and benefits analysis
  • Learn technical details of a policy or product
  • Create a compelling story
  • Learn from good and bad examples
  • Understand the psychology of storytelling
12:30 - 13:15


13:15 - 14:15

Create a Comprehensive Copywriting Toolkit

Learn methods to free yourself from jargon-heavy blurbs, and put your message into readable, plain English readers will engage with.

  • Understand the mechanics of writing
  • Using rhymes to deliver messages
  • Avoid monotonous writing
  • Utilise social media for your public sector organisation
  • Learn how to do press releases to engage with key service users
14:15 - 15:00

Copywriting Editing Masterclass

  • How to ensure your finished copy is accurate, presentable, professional, and does exactly the job you need it to
15:00 - 15:15

Afternoon Break

15:15 - 16:00

Writing Put into Practice

  • An opportunity to put everything you’ve learned into practice, and receive detailed personal feedback from the tutor
  • Delegates will work through specific examples that are related to your organisation
16:00 - 16:15

Feedback, Evaluation & Closing Remarks

Eddy Lawrence

Communications Consultant

Eddy is a journalist, copywriter and editor. Eddy writes for the Guardian, Shortlist and Time Out, and regularly runs talks…

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etc. Venues – Prospero House, London

241 Borough High St

020 7105 6030

Prospero House

Q: Can I make a provisional booking?

A: Unfortunately, we do not accept provisional bookings. Registrations are subject to our terms and conditions. View terms and conditions here

Q: Can I book without a purchase order number?

A: Yes. Simply email [email protected] after you have booked the course, with your Purchase Order Number. Please quote your order number and the course you are booked onto.

Q: Is lunch included?

A: Yes, a two-course hot buffet is served at lunch. Tea and coffee are served throughout the day.

Q: I have special dietary requirements, how can I request this?

A: Special dietary requirements can be catered for, please ensure you include this in the further information box when registering your place. If you have forgotten to add this, you can also send your requirements to [email protected] or call 0800 542 9440. Please let us know as soon as possible so we can ensure your needs are met.

Q: I have just registered for the course, when will I receive the joining instructions?

A: You will receive the joining instructions and reminders, 2 weeks, 1 week and 3 days before the course date. Please check your spam box to see whether the joining instructions were sent there, if not please call 0800 542 9440 so we can have these sent to you immediately.

Q: Will there be WI-FI?

A: Yes, all our venues have the latest technology, offer full audio visual support and WI-FI.

Q: I can no longer attend the course, can a colleague attend in my place?

A: Substitutions may be made at any time but must be made no later than 48 hours prior to the event. Please call 0800 542 9440 or email [email protected] with the replacement's details.

Q: What is your cancellation policy?

A: Cancellations must be received in writing 30 working days before the date of the event and will be subject to a £195+VAT administration fee. Cancellations received after this time will be subject to the full delegate fee.

Q: Why haven’t I received the speaker’s presentation?

A: Speakers presentations are sent a week after the event date. Please contact a member of the UMG team on 0800 542 9440 or [email protected] if it has been more than a week.

Q: Can’t find what you are looking for?

A: Why not contact a member of the UMG team on 0800 542 9440 or email [email protected]