This course has now taken place.

In order to provide excellent services, your organisation needs to be efficient and operate with a culture of high performance.

High-performing teams deliver better, more efficient outcomes with the same resources as others.

On this Developing High-Performing Teams training course, acquire the necessary skills to create a more productive organisation. Learn how to enhance the performance of your staff and improve processes to ensure your organisation achieves its outcomes.

About the Chair: Hayley Lewis
Hayley is an award-winning psychologist with 20 years’ experience in the field of organisational and business psychology.

Prior to setting up her own business, Hayley spent 11 years leading various local government services, such as organisational development; ICT strategy; customer services; communications and digital transformation. During this time, she won national recognition for her work on leadership development, culture change and digital transformation. Before this, Hayley spent eight years at the BBC where she was an organisational psychologist working on culture change and leadership development.

Hayley is a respected lecturer on MSc Organisational and Business Psychology programmes at City University and Coventry University. Her specialist topics are leading change, organisational culture and building high-performance teams. She also leads the weekend school, for part-time MSc students at Kingston Business School, delivering lectures on leadership development, creativity and innovation, consultancy skills and leading organisational change.