With changing social, political and economic environments, the benefits of agile project management are vital in ensuring that public services are able to deliver effective user centred outcomes.

Agile creates change-ready teams that are able to test, learn and adapt procedures to meet users’ needs to improve cost-effectiveness and deliver successful projects.

Developing Agile Teams allows managers to assess their organisational structure and create simpler, results-focused procedures that are based on clear business intelligence.

Join experienced Agile Coach, Steve Browne, on this one-day course that will allow you to implement key agile skills and techniques, including Scrum, MoSCoW and feedback loops to ensure your service achieves outstanding outcomes for customers.

09:15 - 09:45


09:45 - 10:00

Trainer's Welcome and Introduction

10:00 - 10:30

Understanding Agile Systems

Delegates will take part in an interactive activity that deconstructs management ‘myths’ and demonstrates the efficiency of agile processes

  • ‘The Marshmallow Challenge’
  • Learn about the importance of Agile systems
10:30 - 11:15

Developing an Agile Culture

  • What is an Agile Team?
  • Understand how Agile can benefit your team
  • Results Focus/Feedback Loops
  • Integrating a culture of trust
11:15 - 11:30

Morning Break

11:30 - 12:30

Agile Techniques and Skills: Scrum

  • Sprint Planning
  • Daily Stand-Up
  • Scrum Masters and Product Owners
  • Sprint Retrospective
12:30 - 13:15


13:15 - 13:45

Creating User Stories

  • Target your core users
  • Learn how to put the user at the centre of your product
  • Analyse your user’s “conditions of satisfaction”
13:45 - 14:45

Agile Techniques and Skills

  • Learn how to use a selection of agile project management strategies
  • Dynamic Systems Development Method (DSDM)
  • Kanban
  • MoSCoW
14:45 - 16:00

Implementing Agile Tools and Techniques

  • Assess your organisational structure
  • Adapt agile techniques to your teams
  • Implement a personalised action plan
16:00 - 16:15

Feedback, Evaluation and Close

Steve Browne

Project Management Consultant, AgilePM Accredited Trainer

Steve started as a computer programmer, working for a subsidiary of Nat West bank, before taking on a role in…

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etc. Venues – The Hatton, London

51-53 Hatton Garden

020 7242 4123


Q: Can I make a provisional booking?

A: Unfortunately, we do not accept provisional bookings. Registrations are subject to our terms and conditions. View terms and conditions here

Q: Can I book without a purchase order number?

A: Yes. Simply email [email protected] after you have booked the course, with your Purchase Order Number. Please quote your order number and the course you are booked onto.

Q: Is lunch included?

A: Yes, a two-course hot buffet is served at lunch. Tea and coffee are served throughout the day.

Q: I have special dietary requirements, how can I request this?

A: Special dietary requirements can be catered for, please ensure you include this in the further information box when registering your place. If you have forgotten to add this, you can also send your requirements to [email protected] or call 0800 542 9440. Please let us know as soon as possible so we can ensure your needs are met.

Q: I have just registered for the course, when will I receive the joining instructions?

A: You will receive the joining instructions and reminders, 2 weeks, 1 week and 3 days before the course date. Please check your spam box to see whether the joining instructions were sent there, if not please call 0800 542 9440 so we can have these sent to you immediately.

Q: I can no longer attend the course, can a colleague attend in my place?

A: Substitutions may be made at any time but must be made no later than 48 hours prior to the event. Please call 0800 542 9440 or email [email protected] with the replacement's details.

Q: What is your cancellation policy?

A: Cancellations must be received in writing 30 working days before the date of the event and will be subject to a £195+VAT administration fee. Cancellations received after this time will be subject to the full delegate fee.

Q: Why haven’t I received the speaker’s presentation?

A: Speakers presentations are sent a week after the event date. Please contact a member of the UMG team on 0800 542 9440 or [email protected] if it has been more than a week.

Q: Will there be WI-FI?

A: Yes, all our venues have the latest technology, offer full audio visual support and WI-FI.

Q: Can’t find what you are looking for?

A: Why not contact a member of the UMG team on 0800 542 9440 or email [email protected]