This course has now taken place.

Digital transformation provides a huge opportunity to improve public services and provide cost savings through increased operational efficiency. With more public sector organisations defining their digital strategies, now is the time to develop an action plan for implementation.

Tailored specifically for those entrusted with delivering digitisation of public services within their organisation; learn how to provide return on investment (ROI), secure internal buy-in and work within existing organisational structures and cultures.

Led by transformation expert, Jenny Baynes, this public sector tailored course provides an opportunity for you to refine your digital strategy and come away with a roadmap to implementation. Leave the day with the confidence to implement your refined digital strategy to offer excellent digital public services.

About the trainer: Jenny Baynes
Jenny Baynes is a smart working consultant, she led the development and delivery of the award winning modern council programme for North Yorkshire County Council.

Jenny has worked with a variety of organisations to drive change initiatives and develop smart working practices. She has collaborated with industry leaders and developed networks to share those practices to support organisations working toward becoming happy, healthy and productive workplaces. Find out more…