This course has now taken place.

Public sector organisations hold large volumes of data, from patient records to central government data.

By gaining a better understanding of your organisation’s data, you can utilise business intelligence tools to help make better business decisions, to drive performance and productivity.

Gain the most advanced performance management tools from leading performance expert Professor Michael Bourne, Director of the Centre for Business Performance at Cranfield University.

To facilitate better working at home this course will be delivered virtually, which will help you learn in a comfortable and familiar environment.

Attend this Data Driven Performance Management virtual course to benchmark your organisation’s performance against the wider public sector; apply advanced performance and measurement metrics; improve decision making through business intelligence tools, and utilise to continue to drive success.

Please note we will use Zoom to virtually deliver this course.

About the Trainer: Michael Bourne
Mike is Professor of Business Performance and Director of the Centre for Business Performance at Cranfield University. Before his academic career, Mike spent 15 years in business. He gained his PhD from the University of Cambridge in 2001, researching the design and implementation of balanced performance measurement systems. He has spent the last fifteen years working with companies and quasi-public sector organisations supporting senior management teams through the process of clarifying and executing their strategy and designing and using their measurement systems.

He has authored over 100 publications, and is co-author of several books including The Handbook of Corporate Performance Management, Balanced Scorecard – Instant Manager and Getting the Measure of your Business. Mike is a Chartered Management Accountant and a Chartered Engineer.