Discovering new and better ways of doing things is one of those unwritten parts of all job roles. Exploring new opportunities, continually innovating, and breaking through red-tape to achieve and exceed desired outcomes is vital in the public sector.

We must be able to think on our feet and thrive in a variety of environments. When people are curious they ask questions; How can we do this better? What challenges will we face? How might we collaborate to improve our service? How can our work support other people’s work? What’s next? Why? Why not?

Increasingly, the difference between organisations that achieve and those that don’t comes down to those that encourage a culture of curiosity. Ignore this and you risk getting passed over for a promotion, or having your budget cut because your role or department has changed and you haven’t adapted.

This Cultivating Curiosity course will help you and your team to foster curiosity, and build and develop creativity, apply complex problem-solving skills and enable them to be more impactful and effective.

About the Chair: Duncan Enright
Duncan is an experienced emotional intelligence trainer and leadership coach. He is a senior director with over 30 years of experience in the publishing industry, as well as a decade as a Vice Chair and Non-Executive Director of an NHS Trust. He is also group leader and councillor at West Oxfordshire District Council, and spent a decade close to government on their National Policy Forum. Duncan is an experienced director, influencer and communicator who has been both elected and appointed to senior roles in NHS, policy and local government. He is used to analysing complex situations and communicating aims to persuade, influence, drive change, optimise performance and improve team understanding.

In 2008 Duncan became head of the British National Formulary (BNF), a joint venture between professional bodies including the Royal Pharmaceutical Society and the British Medical Association. He has experience of senior management in publishing, healthcare and policy development.

Since July 2013, Duncan has run his own firm Evidence-based Networks, working on publishing, policy and public affairs projects worldwide, developing the use of evidence for decisions in healthcare and other sectors, and on publishing projects to improve professional practice. He has also been a director of leadership development firm LeaderShape Global Ltd for five years.


09:15 - 09:45


09:45 - 10:00

Trainer's Welcome and Clarification of Learning Objectives

10:00 - 10:45

What Does it Mean to Be Curious and Why it Matters?

  • What drives curiosity?
  • Can curiosity be learnt?
  • How curious people can help an organisation
10:45 - 11:00

Morning Break

11:00 - 11:45

Workshop: Learning to ask Good Questions

  • Why? What if? How?
  • Why it’s okay to not know everything
  • Learning to listen
11:45 - 12:45


12:45 - 13:30

Workshop: Effectively Cutting-Through Red Tape

  • How to approach ingrained processes
  • Evaluating and suggesting improvements
  • Making something your business, even when it’s not. Having a whole-company ethos
13:30 - 14:15

Workshop: Encouraging Learning and Development

  • Informal vs. Formal learning
  • Making time for individual learning
  • Making development and learning a priority in your organisation
14:15 - 14:30

Afternoon Break

14:30 - 15:15

The Importance of Knowledge Sharing

  • How to create impactful networks
  • Understand your organisation
  • Broadening our networks
15:15 - 16:00

Workshop: Plant the Seeds of Curiosity

  • Implementing a culture of curiosity in your organisation
  • The role of empathy and emotional intelligence
  • Interactive session with takeaways on creating a whole-scale culture that enables curiosity and improves productivity and results
16:00 - 16:15

Feedback, Evaluation & Close

Duncan Enright

Leadership Expert

Duncan is an experienced emotional intelligence trainer and leadership coach. He is a senior director with over 30 years of…

Read more

Central London

Q: Can I make a provisional booking?

A: Unfortunately, we do not accept provisional bookings. Registrations are subject to our terms and conditions. View terms and conditions here

Q: Can I book without a purchase order number?

A: Yes. Simply email [email protected] after you have booked the course, with your Purchase Order Number. Please quote your order number and the course you are booked onto.

Q: Is lunch included?

A: Yes, a two-course hot buffet is served at lunch. Tea and coffee are served throughout the day.

Q: I have special dietary requirements, how can I request this?

A: Special dietary requirements can be catered for, please ensure you include this in the further information box when registering your place. If you have forgotten to add this, you can also send your requirements to [email protected] or call 0800 542 9440. Please let us know as soon as possible so we can ensure your needs are met.

Q: I have just registered for the course, when will I receive the joining instructions?

A: You will receive the joining instructions and reminders, 6 weeks, 2 weeks and 3 days before the course date. Please check your spam box to see whether the joining instructions were sent there, if not please call 0800 542 9440 so we can have these sent to you immediately.

Q: I can no longer attend the course, can a colleague attend in my place?

A: Substitutions may be made at any time but must be made no later than 48 hours prior to the event. Please call 0800 542 9440 or email [email protected] with the replacement's details.

Q: What is your cancellation policy?

A: Cancellations must be received in writing 30 working days before the date of the event and will be subject to a £195+VAT administration fee. Cancellations received after this time will be subject to the full delegate fee.

Q: Why haven’t I received the speaker’s presentation?

A: Speakers presentations are sent a week after the event date. Please contact a member of the UMG team on 0800 542 9440 or [email protected] if it has been more than a week.

Q: Will there be WI-FI?

A: Yes, all our venues have the latest technology, offer full audio visual support and WI-FI.

Q: Can’t find what you are looking for?

A: Why not contact a member of the UMG team on 0800 542 9440 or email [email protected]