This course has now taken place.
Emotional intelligence (EI) is the ability to identify, understand, and manage emotions in yourself and others. By recognising all the key elements of emotional intelligence, including self-management, social awareness, empathy and how to respond to emotions, you can drastically develop your own management techniques and increase the morale and productivity of your team.
With stress now the most common form of work-related illness – a HSE study illustrates that 15.4 million working days were lost to stress, depression or anxiety last year*– the ability to cope with pressure and the demands of working in the public sector is crucial to both personal productivity and getting the most out of your teams.
Attend this one day Applying Emotional Intelligence and Ensuring Personal Resilience course, led by emotional intelligence and leadership coach Duncan Enright, to utilise EI to improve workplace well-being and employee performance. Develop a greater level of self-awareness and empathy, alongside an understanding of key techniques to enhance personal resilience.
Through a range of workshops and public sector focused case studies, this course provides you with a range of tools and long-term skills to enhance your professional career, through a deeper understanding of yourself and your emotions.
*Health and Safety Executive Report: Working Days Lost in Great Britain 2017/18
|About the Chair: Duncan Enright
|Duncan is an experienced EI trainer and leadership coach. He is a senior director with over 30 years of experience in the publishing industry, as well as a decade as a Vice Chair and Non-Executive Director of an NHS Trust. Duncan is an experienced director, influencer and communicator who has been both elected and appointed to senior roles in NHS, policy and local government. Find out more.