Taking minutes involves more than simply writing notes, especially during virtual and remote meetings. Being able to keep up, turn notes into concise minutes and cascade the relevant action points to the right people are all critical skills that minute takers must master now more than ever.

Through the use of virtual breakout rooms that facilitate interactive writing sessions in smaller groups, gain the confidence to take better minutes.

Attend this virtualAdvanced Minute Taking  course, led by communications expert Sue Calthorpe, to maximise your listening and writing capabilities and gain invaluable practice and feedback.

Take part in a series of tutor-led sessions and interactive exercises aimed at the public sector, and leave the day confident in your abilities as a minute taker and generate tangible results in your role.

Course materials and resources will be distributed online to aid your learning during day.

Unlocking the Power of Virtual

Our virtual courses have been designed with you in mind. From group exercises in breakout rooms to live chat, whiteboards and interactive polls, we use a range of tools and techniques to ensure that you can connect with your trainer; network and share best practice with your peers and leave the day with the skills you need.

Our courses provide you with an interactive and engaging learning environment that can be accessed from any location, helping you to continue to connect, learn and grow. Click here to discover more!

Please note we will be using Zoom to deliver this training course.  

Please see below testimonials of this virtual course:

“Fantastic course, trainer and facilitator. I am really pleased I attended the course and have learned new skills and techniques. The course was very informative, interactive and well organised. It was great to hear how the other delegates work and all help each other to improve our skills.”- Executive Assistant, Saint Francis Hospice

“I really enjoyed this course. I found many of the activities useful and the trainer was very good at delivering information whilst keeping my attention. I have certainly learnt some new skills that will make me a better minute taker going forward.” – Executive Assistant, University of Cambridge

About the Chair: Sue Calthorpe
Susan works with a wide number of public and private sector organisations to help improve writing skills and wider communications, with a range of training including production of communications strategies, face-to-face briefing, communicating complex information, presentation, media handling and key messaging and a variety of advanced writing and verbal presentation techniques.

Her recent clients include Aston Martin, Fujifilm, BP, LA Fitness, G4S, Hanover, Norfolk County Council, British Airways, Marks and Spencer, Devon County Council, Citizen’s Advice Bureau, The General Dental Council, the Wine Institute of California, Shelter and The Law Society. Find out more here.

09:25 - 09:30

Registration

09:30 - 10:00

Virtual Ice Breaker and Clarification of Learning Objectives

  • The Chair will discuss delegate experiences to identify personal objectives for the day and tailor the course to specific requirements
10:00 - 10:30

The Poor Meeting

In this session, virtual breakout rooms will be used to help you work with peers, to turn a poor meeting into a good meeting.

  • Focus on what can go wrong in a meeting and what you can do to guard against common barriers to minute taking
  • Before, during and after the meeting: what are the roles of the Chair and the minute-taker?
  • The purpose of minutes and best practice
10:30 - 11:30

Establishing a Partnership with the Chair

Effective minutes happen when the Chair and minute-taker work as a team. This session, which will include breakout rooms, discusses strategies to encourage closer working for better results.

  • Discussing what sort of notes you should take: on the values of action minutes, summary notes or verbatim reporting
  • Defining Standard Terms: What do each of the headings on the minutes mean?
11:30 - 11:45

Morning Break

11:45 - 12:45

Don’t Just Listen – Hear

In virtual breakout rooms, you will practise writing minutes in pairs, (while maintaining eye contact) to test your accuracy and skill. Your minutes will be shared with the trainer to gain invaluable feedback advice and guidance.

  • Pick out the key pieces of information from a conversation
  • Improve your focus in busy meetings
  • Develop interpersonal skills
12:45 - 13:30

Lunch

13:30 - 13:45

Reflection Session

  • Trainer will review the day’s learning and the next stages of the course
  • Delegates will have time to ask questions and share views with one another
13:45 - 14:30

Writing Concise Minutes

  • Practical exercise in taking notes from a filmed meeting
  • Turning notes into legible, concise minutes
  • Explore different note-taking methods to suit your style
  • How to deal with abbreviations and technical language
14:30 - 15:00

Workshop: Turn Minutes into Actionable Points

Virtual breakout rooms will be used to help turn minutes into actionable points.

  • Developing attractive layouts that readers want to read
  • Making sure the relevant parties have been informed
  • Making sure action points are easy to find
  • Ensure maximum clarity in meetings
15:00 - 15:15

Afternoon Break

15:15 - 16:00

Workshop: Mind Mapping

Alternative ways to capture lots of information

16:00 - 16:15

Round Up and Key Takeaways

Sue Calthorpe

Media & Communications Specialist

Susan is an experienced communications professional who trains a number of high-profile organisations to enhance their communication, through writing in a more business critical way to writing more effective reports.

Virtual

Q: Can I make a provisional booking?

A: Unfortunately, we do not accept provisional bookings. Registrations are subject to our terms and conditions. View terms and conditions here

Q: Can I book without a purchase order number?

A: Yes. Simply email enquiries@moderngov.com after you have booked the course, with your Purchase Order Number. Please quote your order number and the course you are booked onto.

Q: Is lunch included?

A: Yes, a two-course hot buffet is served at lunch. Tea and coffee are served throughout the day.

Q: I have special dietary requirements, how can I request this?

A: Special dietary requirements can be catered for, please ensure you include this in the further information box when registering your place. If you have forgotten to add this, you can also send your requirements to enquiries@moderngov.com or call 0800 542 9440. Please let us know as soon as possible so we can ensure your needs are met.

Q: I have just registered for the course, when will I receive the joining instructions?

A: You will receive the joining instructions and reminders, 6 weeks, 2 weeks and 3 days before the course date. Please check your spam box to see whether the joining instructions were sent there, if not please call 0800 542 9440 so we can have these sent to you immediately.

Q: I can no longer attend the course, can a colleague attend in my place?

A: Substitutions may be made at any time but must be made no later than 48 hours prior to the event. Please call 0800 542 9440 or email enquiries@moderngov.com with the replacement's details.

Q: What is your cancellation policy?

A: Cancellations must be received in writing 30 working days before the date of the event and will be subject to a £195+VAT administration fee. Cancellations received after this time will be subject to the full delegate fee.