Courses Central Government Criminal Justice & Fire Services Education Health & Social Care Higher Education Housing Local Government Voluntary & Private Sector Accredited Courses Commercial Skills Communication Skills Data & Digital Organisational Development Policy Implementation Month Select September 2018October 2018November 2018December 2018January 2019February 2019March 2019April 2019May 2019June 2019July 2019August 2019September 2019 Search by keyword Update results All Courses Hide Filters Effective Data Visualisation Creating the Impact You Need with Data Find Out More Effective Data Analytics Gain Insight and Improve Decision Making through Data Find Out More Effective Strategic Thinking Improving Your Ability and Confidence to Think Strategically Find Out More Adult Social Care Inspections 2018 A Practical Guide to Effective Preparation for a CQC Inspection Find Out More Confident Communication for Women in the Workplace Increase Your Credibility, Impact and Personal Power at Work Find Out More Effective Strategic Planning Implementing Horizon Scanning Techniques Find Out More A Guide to Successful Contract Management – Manchester Successfully Manage the Contract Process Find Out More Supporting Pupils’ Mental Wellbeing Promote a Positive Educational Experience and Empower Pupil’s Emotional Resilience Find Out More Safer Recruitment in Education – Accredited Improve Your Recruitment and Selection Process Find Out More Effective Data Protection Impact Assessments – Edinburgh Embedding Privacy by Design Find Out More Effectively Reducing Disrepair Claims in Housing Ensuring Effective Reporting and Responses to Housing Disrepair Claims Find Out More Excelling at Impact Assessments Successful Policy Outcomes through Sound Analysis Find Out More Raising Attainment in Post-16 English and Maths Engaging and Motivating Students to Achieve GCSE Success Find Out More Effective Briefings and Submissions Write to be Understood Find Out More Speaking with Impact – Newcastle Communicating with Confidence Find Out More Excelling at SEND Inspection & Provision Improving Outcomes and Progress for Children and Young People with SEND Find Out More Enhancing Student Mental Wellbeing in Higher Education Effectively Support Your Students Find Out More A Practical Guide to a Successful Clinical Audit Review Care to Improve Care Find Out More Assertiveness in the Workplace Develop Confidence and Communication Skills Find Out More Effective Performance Management and Analysis Utilise Data to Improve Your Organisation Find Out More Effective Records and Information Management Ensuring Compliance when Creating, Retaining and Disposing of Records Find Out More Applying Emotional Intelligence in the Workplace Enhance Your Leadership and Management Skills Find Out More Effective Persuading and Negotiating Listen, Engage and Influence Find Out More Ensure Your School is Always Inspection Ready Make and Demonstrate Sustained Improvement Find Out More Storytelling for Business Improve the Power of Your Communication Find Out More Optimising Higher Education Partnerships in China Improving Your Institution's Reach in China Find Out More Quick Thinking Respond Effectively to Complex Questions and Situations Find Out More Effective Data Visualisation – Birmingham Creating the Impact You Need with Data Find Out More Presenting with Impact Advanced Presentation Skills for Public Sector Leaders Find Out More Writing Powerful Press Releases and Blogs Ensure Your Message is Delivered Find Out More Confident Communication for Women in the Workplace Increase Your Credibility, Impact and Personal Power at Work Find Out More Implementing NICE Quality Standard ‘Falls in Older People’ Creating Effective Strategies for Preventing Falls Find Out More Effectively Reducing Rent Arrears Efficient Rent Collection and Preventative Techniques Find Out More Effective Bid Writing Writing Winning Bids Find Out More Speaking with Impact – Edinburgh Communicating with Confidence Find Out More Effective Safeguarding in Housing Creating a Safe and Supportive Environment for Vulnerable Tenants Find Out More Effective Responses to Complaints in the Public Sector Improve Your Written Responses to Complaints Find Out More Elevated Boardroom Pitches Engage to Convince Find Out More Successful Specification Writing Effectively Attract the Right Suppliers Find Out More Management Series Part 1 – Effective Coaching and Mentoring for Managers Develop and Grow Your Staff Find Out More Ensure Child Safety Online A Guide to E-Safety for Schools Find Out More Effective Copywriting Skills Persuade and Engage with Key Service Users Find Out More Management Series Part 2 – Effectively Communicating and Managing Change Creating a Change-Ready Organisation Find Out More Tackling Domestic Abuse in Scotland Implement an Effective Strategy to Support Victims of Abuse Find Out More A Guide to Successful Contract Management Successfully Manage the Contract Process Find Out More Speaking with Impact – Cardiff Communicating with Confidence Find Out More Effective Data Visualisation – Cardiff Creating the Impact You Need with Data Find Out More Management Series Part 3 – People Performance Management Improve the Performance of Your Team Find Out More Effectively Handling Student Complaints Record, Respond and Resolve Find Out More Embedding Effective Stress Management and Personal Resilience in Your Teams Discover Tools to Improve Employee Wellbeing Find Out More Speaking with Impact Communicating with Confidence Find Out More Supporting Pupil Mental Wellbeing – Edinburgh Promote Pupil and Staff Wellbeing Find Out More Implementing NICE Quality Standards ‘Pressure Ulcers’ Creating Effective Strategies for Preventing Pressure Ulcers Find Out More Delivering Digital Transformation Creating an Effective Strategy for Digital Transformation Find Out More Complying with Data Subject Access Requests Managing Requests for Personal Data Find Out More Understanding Forecasting and Trends An Introduction to Identifying Forecasting and Trends Find Out More Effective Strategic Thinking – Manchester Improving the Ability and Confidence to Think Strategically Find Out More Effective Data Visualisation Creating the Impact You Need with Data Find Out More Maximising Social Value Increase the Social and Environmental Outcomes in Your Area Find Out More Effective Persuading and Negotiating – Manchester Listen, Engage and Influence Find Out More Effectively Handling Complaints in Housing Develop Robust Strategies to Resolve Complaints Find Out More Speaking with Impact Communicating with Confidence Find Out More Effective Data Visualisation – Edinburgh Creating the Impact You Need with Data Find Out More Confident Communication for Women in the Workplace Increase Your Credibility, Impact and Personal Power at Work Find Out More Excelling at Public Records Management – Edinburgh Ensure Best Practice in the Creation, Retention and Disposal of Public Records Find Out More Implementing Root Cause Analysis An Extensive Guide to Root Cause Analysis for Secondary Care Find Out More Developing Agile Teams Deliver Successful Projects through Change-Ready Teams Find Out More Effective Proofing and Editing Skills Develop Your Writing Skills for Consistency, Credibility and Success Find Out More A Guide to Successful Stakeholder Management Effectively Manage Relationships to Achieve Your Organisational Goals Find Out More A Practical Guide to Liberty Protection Safeguards Prepare and Be Ready to Implement the Changes Find Out More Ensuring Customer Service Excellence Understand and Adapt to Service Users’ Needs Find Out More Producing Effective Reports Making Every Word Count Find Out More New Developing Effective Recruitment Strategies Attracting and Retaining Talent in the Public Sector Find Out More Optimising Income Generation Generate Revenue for Your Organisation Find Out More Effective Performance Management and Analysis Utilise Data to Improve Your Organisation Find Out More Advanced Minute Taking Improve Your Confidence and Efficiency in Meetings Find Out More Producing a Good Business Case Championing Projects through Compelling Business Cases Find Out More Effective Briefings and Submissions Read Once and Understood Find Out More New Quick Thinking Respond Effectively to Complex Questions and Situations Find Out More New Excelling in Remote Team Leadership Ensure Effective Performance in an Evolving Work Environment Find Out More New Effective Strategic Planning Implementing Horizon Scanning Techniques Find Out More New Excelling at Presenting a Bid Create and Present Excellent Presentations Find Out More New Return on Investment Analysis Understanding the Non-Financial and Financial Benefits of a Project Find Out More Effective Data Protection Impact Assessments Embedding Privacy by Design Find Out More Developing High-Performing Teams Utilise Your Team to Improve Organisational Performance Find Out More Effectively Leading Meetings Get the Best Outcome from Your Meeting Find Out More
Effective Strategic Thinking Improving Your Ability and Confidence to Think Strategically Find Out More
Adult Social Care Inspections 2018 A Practical Guide to Effective Preparation for a CQC Inspection Find Out More
Confident Communication for Women in the Workplace Increase Your Credibility, Impact and Personal Power at Work Find Out More
A Guide to Successful Contract Management – Manchester Successfully Manage the Contract Process Find Out More
Supporting Pupils’ Mental Wellbeing Promote a Positive Educational Experience and Empower Pupil’s Emotional Resilience Find Out More
Safer Recruitment in Education – Accredited Improve Your Recruitment and Selection Process Find Out More
Effectively Reducing Disrepair Claims in Housing Ensuring Effective Reporting and Responses to Housing Disrepair Claims Find Out More
Raising Attainment in Post-16 English and Maths Engaging and Motivating Students to Achieve GCSE Success Find Out More
Excelling at SEND Inspection & Provision Improving Outcomes and Progress for Children and Young People with SEND Find Out More
Enhancing Student Mental Wellbeing in Higher Education Effectively Support Your Students Find Out More
Effective Performance Management and Analysis Utilise Data to Improve Your Organisation Find Out More
Effective Records and Information Management Ensuring Compliance when Creating, Retaining and Disposing of Records Find Out More
Applying Emotional Intelligence in the Workplace Enhance Your Leadership and Management Skills Find Out More
Ensure Your School is Always Inspection Ready Make and Demonstrate Sustained Improvement Find Out More
Optimising Higher Education Partnerships in China Improving Your Institution's Reach in China Find Out More
Confident Communication for Women in the Workplace Increase Your Credibility, Impact and Personal Power at Work Find Out More
Implementing NICE Quality Standard ‘Falls in Older People’ Creating Effective Strategies for Preventing Falls Find Out More
Effectively Reducing Rent Arrears Efficient Rent Collection and Preventative Techniques Find Out More
Effective Safeguarding in Housing Creating a Safe and Supportive Environment for Vulnerable Tenants Find Out More
Effective Responses to Complaints in the Public Sector Improve Your Written Responses to Complaints Find Out More
Management Series Part 1 – Effective Coaching and Mentoring for Managers Develop and Grow Your Staff Find Out More
Management Series Part 2 – Effectively Communicating and Managing Change Creating a Change-Ready Organisation Find Out More
Tackling Domestic Abuse in Scotland Implement an Effective Strategy to Support Victims of Abuse Find Out More
Management Series Part 3 – People Performance Management Improve the Performance of Your Team Find Out More
Embedding Effective Stress Management and Personal Resilience in Your Teams Discover Tools to Improve Employee Wellbeing Find Out More
Implementing NICE Quality Standards ‘Pressure Ulcers’ Creating Effective Strategies for Preventing Pressure Ulcers Find Out More
Delivering Digital Transformation Creating an Effective Strategy for Digital Transformation Find Out More
Understanding Forecasting and Trends An Introduction to Identifying Forecasting and Trends Find Out More
Effective Strategic Thinking – Manchester Improving the Ability and Confidence to Think Strategically Find Out More
Effectively Handling Complaints in Housing Develop Robust Strategies to Resolve Complaints Find Out More
Confident Communication for Women in the Workplace Increase Your Credibility, Impact and Personal Power at Work Find Out More
Excelling at Public Records Management – Edinburgh Ensure Best Practice in the Creation, Retention and Disposal of Public Records Find Out More
Implementing Root Cause Analysis An Extensive Guide to Root Cause Analysis for Secondary Care Find Out More
Effective Proofing and Editing Skills Develop Your Writing Skills for Consistency, Credibility and Success Find Out More
A Guide to Successful Stakeholder Management Effectively Manage Relationships to Achieve Your Organisational Goals Find Out More
A Practical Guide to Liberty Protection Safeguards Prepare and Be Ready to Implement the Changes Find Out More
New Developing Effective Recruitment Strategies Attracting and Retaining Talent in the Public Sector Find Out More
Effective Performance Management and Analysis Utilise Data to Improve Your Organisation Find Out More
New Excelling in Remote Team Leadership Ensure Effective Performance in an Evolving Work Environment Find Out More
New Return on Investment Analysis Understanding the Non-Financial and Financial Benefits of a Project Find Out More
Developing High-Performing Teams Utilise Your Team to Improve Organisational Performance Find Out More
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