Rebecca joined the Citizens Advice Families, Welfare and Work policy research team in late 2015. Since then, she has worked on projects on a number of topics including around pensions, scams, Universal Credit, and the disability employment gap.
Before this, she worked and volunteered in a number of Citizens Advice local offices. Immediately before joining the policy team, Becky worked at Citizens Advice York coordinating their research and campaigns. This included local research focused on welfare implementation, as well as a large piece of research and a successful campaign on the local welfare Council Tax Support scheme.