Professor Susannah Quinsee is Director of Learning Development and Chair in Learning and Teaching Development at City, University of London. She leads the Learning Enhancement and Development Directorate which encompasses educational development and technology enhanced learning activity; academic skills, dyslexia and disability support, and student counselling and mental health services for the University. She was Chair of the Heads of E-Learning Forum (HeLF) Steering Group from 2007-2011 and as a founder member of HeLF still remains on the HeLF Steering Group. Susannah has worked as a lecturer and in academic support roles at a number of other higher education institutions in the UK as well as leading on large scale institutional change projects. In 2011, Susannah became a National Teaching Fellow. Recently, she was appointed as a Learning and Teaching Excellence Ambassador by the Higher Education Academy to promote educational development. She has considerable experience in the areas of online learning, student support, implementing learning and teaching strategies and project management in relation to higher education. Susannah’s current research focuses on leadership and change management in relation to learning development, developing communities of practice in higher education and engaging staff in new learning and teaching methodologies, particularly using technology.
Susannah has four children, including twins, and has just returned to work after her maternity leave. She is continually reflecting on how to achieve a “happy” balance between her professional and personal activities.