Hilary is an independent consultant in quality and safety in healthcare and Editor of the Royal Society of Medicine journal Clinical Risk, and senior associate with the Good Governance Institute.
Originally a general manager in the NHS, Hilary has undertaken reviews of quality, governance and risk systems in all care settings and many specialties. She has consulted, published and lectured internationally on governance, quality and patient safety issues.
She developed and chaired the Healthcare Risk Forum, one of the first networks for risk and governance managers in the UK. She has worked with the National Patient Safety Agency on their root cause analysis eLearning toolkit, and undertakes investigations and training in investigation into serious incidents across all health and social care settings.
She has developed and deployed quality, safety and risk assessment methodologies for all types of public sector settings and developed whole systems risk management standards. As well as teaching on governance, patient and client safety, risk management and investigation techniques, she has also worked with commissioners and providers on developing robust and innovative governance approaches. Most recently, Hilary has helped several health and social care organisations develop their quality and risk systems and has supported Trusts with regulator Quality Governance assessments.
She is a member of the Institute of Healthcare Management, the Royal Society of Medicine and the Institute of Risk Management.