All of our contributors have been hand-picked for their detailed knowledge and expertise in their field. Each contributor will bring their insight and industry understanding and experience to our one and two day training workshops. Don't miss this unrivalled opportunity to hear from industry leaders. For more information about any of the individuals who chair, speak or train at our occupational development courses, please click on their names or images to reveal more information. We ensure that each of our open-access training courses have excellent networking opportunities and are highly interactive. Please note that our trainers are available for in-house training as well as open-access workshops.

Emma Foxall

Director of Dispute Resolution, Housing Ombudsman Service

Emma comes from a legal background and has worked as a solicitor in both private practice and a local authority legal team. She also has extensive housing advice experience, having provided advice and training to advisors and advice agencies through Shelter’s National Homelessness Advisory Service.

Emma joined the Housing Ombudsman Service in 2004, initially as an investigator. In her current role she has brought together her legal and training knowledge to lead on sector development work for the Housing Ombudsman Service.