Eileen has always worked in a public sector environment moving into the housing sector over 25 years ago. She has undertaken several roles ultimately leading to her current role of Director of Housing Services. She has responsibility for service improvement of Income Management, Financial Inclusion, Digital Inclusion, Anti-social Behaviour, Allocations and Agency and Partnerships accommodation across Optivo.
Eileen has a broad experience in operational and strategic housing management and policy. She sits on a number of Strategic Groups and Committees helping to influence housing policy and the local agenda.