All of our contributors have been hand-picked for their detailed knowledge and expertise in their field. Each contributor will bring their insight and industry understanding and experience to our one and two day training workshops. Don't miss this unrivalled opportunity to hear from industry leaders. For more information about any of the individuals who chair, speak or train at our occupational development courses, please click on their names or images to reveal more information. We ensure that each of our open-access training courses have excellent networking opportunities and are highly interactive. Please note that our trainers are available for in-house training as well as open-access workshops.

Dr Suzanne Shale

Advisory Panel Member, Healthcare Safety Investigation Branch (HSIB)
Chair, Action against Medical Accidents

Suzanne Shale works as an independent consultant in the fields of healthcare ethics, patient safety, patient experience, and healthcare leadership.

Reflecting her wide interests and experience, Suzanne is involved in providing a range of seminars for Understanding Modern Government, including on end of life care, surgical safety, human factors, and healthcare investigations. She has carried out research on patient and carer experiences of health and social care, including end of life care. She has been vice-chair of the charity Compassion in Dying, and worked with National Voices to develop ‘Every Moment Counts’, their narrative on person-centred end-of-life care. She chaired the NHS Surgical Never Events Task Force, proposing and helping to develop NHS England’s National Safety Standards for Invasive Procedures (NatSSIPs). She has expertise in human factors, and is piloting the use of the Human Factors Analysis and Classification System (HFACS) to investigate and analyse serious incidents.

Suzanne is Ethics Advisor to NHS England’s Patient Safety Steering Group, chairs the charity Action Against Medical Accidents (AvMA) and is a member of the Independent Reconfiguration Panel. She holds a PhD in medical ethics, and developed her healthcare consultancy after a distinguished career as an academic at the University of Oxford.

Suzanne is author of Moral Leadership in Medicine: Building Ethical Healthcare Organizations (Cambridge UP 2012).