Prior to setting up Independent Eye, Diane held management roles both as a provider of adult social care services and within the Care Quality Commission, working in this field over 20 years. She also have a nursing background and extensive experience in the inspection of all adult social care and health services.
Recently her work for CQC included the development of the new methodology for inspecting adult social care services, with a lead role on writing the key lines of enquiry and characteristics of ratings for residential, community and hospice services. She continues to work with CQC and am best placed to advise on the most recent changes to the inspection methodology and new fundamental standards.
Diane’s passion is working in partnership with people to help them drive improvement and develop their business to provide quality services and make a difference to people’s lives.