Charles is a Non-Executive Director for a North London Mental Health Trust and the Chair of the Primary Care Respiratory Society. He also chairs the Board for Social Finance, a non profit making group, overseeing three national projects working to get people back into employment. He is retained by CQC to do inspections, especially in mental health services.
Charles was the Chief Executive of Berkshire Primary Care Trust (2007-13) and has worked as a National Professional Advisor for CQC during which time he helped to design some of the components of the current inspection regime and carried out three inspections. He has been a Trustee of National Association of the Care and Resettlement of Offenders (NACRO), including chairing their Mental Health Advisory Committee and has been a member of an Advisory Committee for NICE (2010-13). In 2013 he set up his own consulting company, SAMRO, and has had both public sector and private sector clients. He was also the Director of Housing and Social Services in three local authorities (1992-2007).