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What’s The Deal With Emotional Intelligence?

Emotional Intelligence (EI) is not just a hyped up corporate buzzword, it’s an ability which is becoming essential for professional development at all levels. A study by TalentSmart found that 90% of top performers have a high level of EI. Typically, these people can manage pressure with ease, gain respect from colleagues and motivate themselves and others for achievement.

Sounds great, right? But, do you know what Emotional Intelligence is? Or how you can become more Emotionally Intelligent? Well, in light of our upcoming ‘Applying Emotional Intelligence in the Workplace’ CPD certified course, we’ve decided to put together a helpful overview for you.

So, what is Emotional Intelligence?

In simple terms, Emotional Intelligence (EI) is the ability to manage and recognise your own emotions and the emotions of those around you. There are five key areas of EI:

EI 2 (3)

What are the benefits of EI in the workplace?

It creates a positive office atmosphere:

When there is a team leader or manager with high EI, it often filters down to their subordinates. The office environment becomes positive and collaborative as team members value each other’s ideas and trust one another. With high team morale comes high team performance. Staff start enjoying the work they do and appreciate those that they work with and as a result, collective ideas and thoughts are forged.

A positive team needs a positive leader:

This is the key benefit of high EI. There are many traits you will associate with effective leadership but EI is a crucial one. It will boost your influence and management ability over staff.

Stress is just one of many difficulties that come with management, but how you react to stress is essential. Shouting, finger pointing and passive aggressive behaviour are traits we often associate with leaders who have low EI. A stressful environment is formed because leaders don’t know how to handle their own emotions in times of difficulty. Ultimately, this rubs off onto their subordinates.

Leaders with high EI know exactly how to control their own emotions and how they affect those around them. In a stressful environment, these leaders will carefully calculate how they behave and interact with others. The result of this? A positive team with a positive atmosphere with employees feeling calm and stress-free.

Organisations are now starting to look for these types of leaders. If you’re looking to move up the career ladder, it is vital for you to have a high level of EI.

Staying ahead of competitors:

As I just mentioned, organisations are now starting to realise the importance of EI in the workplace. This is why it’s essential to now get ahead of the game and adopt an EI friendly environment. Organisations with poor EI could have teams with low motivation, commitment and performance.

Applying EI in your workplace will give you the upper hand. You will have a team who are not fazed by change or pressure, a team who enjoy their work and a team who have a great chemistry with eachother.

How to apply EI at your workplace?

There are two things which can be done at your organisation. The first is alter your hiring process by looking to hire people with high levels of EI. By simply asking questions like “How do your colleagues benefit from working with you?” and “What motivates you to do your work?” you can get a good assessment on a candidate’s EI level.

The second, provide yourself and your organisation with training to improve EI. With the right guidance and help, your organisation can learn how to tailor emotions around colleagues and subordinates. From this, you will enhance you own professional development whilst boosting your organisation’s performance and employee well-being.

With this in mind, I’m pleased to inform you about our upcoming Applying Emotional Intelligence in the Workplaceone-day training course. Through a range of workshops and case studies, this course will provide you with a range of tools and long-term skills to enhance your professional career.

You will learn from our leadership expert Duncan Enright. He is an experienced director, influencer and communicator who has been both elected and appointed to senior roles in NHS, policy and local government.

Over to you:

If you’re thinking that this sounds beneficial either for yourself or for a colleague, get in touch to have a chat or make a booking. We would love to hear from you. If you would like to learn more about this training day or would like to book your place, please call 0800 542 9440 or email [email protected]. Do you have any other emotional intelligence tips? Are there any specific techniques that you would like to share? Tweet us using #UMGTraining @UModernGov


Do you have a team of staff at your organisation who would benefit from Applying Emotional Intelligence in the Workplace training? We also offer this course as a highly flexible In-House training session, delivered direct to your organisation on a date to suit you. Contact our In-House Training team on [email protected] to find out more.